t; To: otrs@otrs.org
> Subject: [otrs] customer email requirement
>
> hi,
>
> In our scenario, most of our customers do not have an email address. But
> while generating a ticket or a customer user, otrs requires an email
> address and then tries to notify the email address. I
hi,
In our scenario, most of our customers do not have an email address. But
while generating a ticket or a customer user, otrs requires an email
address and then tries to notify the email address. Is there any
possibility to disable this requirement?
BR
--
ZA
_
