Re: [otrs] disable Pending date field

I have find, just need to disable states and the pending date is disable to... Thanks all, Samuel. 2009/6/19 Michiel Beijen > Samuel, > > You have set Ticket::Frontend::AgentTicketNote###State and > Ticket::Frontend::AgentTicketNote###Priority. Go to Admin > SysConfig > > Ticket -> Frontend::Age

Re: [otrs] disable Pending date field

Ok thank you all, How can i disable the Pending date field ? I don't see it in Ticket -> Frontend::Agent::Ticket::ViewNote Samuel. 2009/6/19 Michiel Beijen > Samuel, > > You have set Ticket::Frontend::AgentTicketNote###State and > Ticket::Frontend::AgentTicketNote###Priority. Go to Admin > Sys

Re: [otrs] disable Pending date field

Samuel, You have set Ticket::Frontend::AgentTicketNote###State and Ticket::Frontend::AgentTicketNote###Priority. Go to Admin > SysConfig > Ticket -> Frontend::Agent::Ticket::ViewNote and change them back. Kind regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://

Re: [otrs] disable Pending date field

samuel THOMAS Gesendet: Freitag, 19. Juni 2009 10:00 An: User questions and discussions about OTRS. Betreff: [otrs] disable Pending date field Hi, How to disable the Pending date in the page to add Note, I want to have the same fields that in the demo : http://demo.otrs.org/otrs/index.pl?Action

[otrs] disable Pending date field

Hi, How to disable the Pending date in the page to add Note, I want to have the same fields that in the demo : http://demo.otrs.org/otrs/index.pl?Action=AgentTicketNote&TicketID=116827 But I have three fields more ("Pending date", "state" and "priority"), how to disable them ? I have change somet