Re: [otrs] editing a ticket in customer interface

2010-11-01 Thread shrikant k
ar as I know. Only agents. > > > Lars > > -- > *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf Of > *shrikant k > *Sent:* Friday, October 29, 2010 12:18 PM > *To:* otrs@otrs.org > *Subject:* [otrs] editing a ticket in customer interface > >

Re: [otrs] editing a ticket in customer interface

2010-10-29 Thread Lars Jørgensen
queue, as far as I know. Only agents. Lars From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of shrikant k Sent: Friday, October 29, 2010 12:18 PM To: otrs@otrs.org Subject: [otrs] editing a ticket in customer interface hello , can any one h

[otrs] editing a ticket in customer interface

2010-10-29 Thread shrikant k
hello , can any one help in how to edit a already raised ticket in customer interface i just want to change the subject , say i want to add some information in subject or to change the que how to it can any one help me regards shrikant