ar as I know. Only agents.
>
>
> Lars
>
> --
> *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf Of
> *shrikant k
> *Sent:* Friday, October 29, 2010 12:18 PM
> *To:* otrs@otrs.org
> *Subject:* [otrs] editing a ticket in customer interface
>
>
queue, as far as I know. Only agents.
Lars
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
shrikant k
Sent: Friday, October 29, 2010 12:18 PM
To: otrs@otrs.org
Subject: [otrs] editing a ticket in customer interface
hello ,
can any one h
hello ,
can any one help in how to edit a already raised ticket in customer
interface
i just want to change the subject , say i want to add some information in
subject or to change the que how to it can any one help me
regards
shrikant