Re: [otrs] installs to non-default directories

2007-02-01 Thread Liz Burke-Scovill
btw - Gonzalo, Thank you - your pointer to Config.pm was exactly what I needed :). It's still not up and running, but that has to do with stuff out of my control - but at least it's pointing in the right places, and I *can* get, for example, the installer.pl page to come up, whereas I couldn't b

Re: [otrs] installs to non-default directories

2007-01-29 Thread Gonzalo Servat
On 1/29/07, Liz Burke-Scovill <[EMAIL PROTECTED]> wrote: At this point, it looks like I had it all installed correctly - but when I went to go to index.php or installer.php it said Died at Defaults.pm line 1803. The line in question is telling me that $HOME/RELEASE file i

Re: [otrs] installs to non-default directories

2007-01-29 Thread Liz Burke-Scovill
At this point, it looks like I had it all installed correctly - but when I went to go to index.php or installer.php it said Died at Defaults.pm line 1803. The line in question is telling me that $HOME/RELEASE file is not available. Regardless of whether I set $HOME manually

Re: [otrs] installs to non-default directories

2007-01-29 Thread Gonzalo Servat
On 1/29/07, Liz Burke-Scovill <[EMAIL PROTECTED]> wrote: Has anyone installed OTRS via compile from source to non-default install directories that can answer some questions for me? On or off list? I've been running into some problems, and if we're going to go with OTRS, we would need to address

[otrs] installs to non-default directories

2007-01-29 Thread Liz Burke-Scovill
Has anyone installed OTRS via compile from source to non-default install directories that can answer some questions for me? On or off list? I've been running into some problems, and if we're going to go with OTRS, we would need to address those issues. Thanks! Liz Burke-Scovill -- Imagination i