Henning
Henning Oschwald a écrit :
> The default note type can be changed from Sysconfig -> Ticket ->
> Frontent::Agent::Ticket::ViewNote. The setting to change is
> Ticket::Frontend::AgentTicketNote###ArticleTypeDefault.
It'ok, Thank you very much !
--
Serge ALGAROTTI
Hi Serge,
On Di, Okt 09 2007, Serge ALGAROTTI wrote:
> I would like than note-external be proposed by default when a agent choice
> "Note" when a ticket is displayed. Now it's "note-internal" which is the
> default.
The default note type can be changed from Sysconfig -> Ticket ->
Frontent::Agent
Hi
I would like than note-external be proposed by default when a agent choice
"Note" when a ticket is displayed. Now it's "note-internal" which is the
default.
How can I modified this ?
I search in the Kernel files but I didn't find , i search in "system
configuration" but I dont find or I dont
Hi
I forgot: my OTRS version is 2.1.5
I would like than note-external be proposed by default when a agent choice
"Note" when a ticket is displayed. Now it's "note-internal" which is the
default.
How can I modified this ?
I search in the Kernel files but I didn't find , i search in "system
conf