0, Maurice James
> wrote:
>
> > Does anyone have a script to mass import users as customers into OTRS
> > 2.3.4? Perhaps from an Active Directory dumped into a CVS file?
> >
> > -
> > OTRS mailing list: otrs - Webpage: http://otrs.org
aman wrote on 5/21/09 10:27
>Is there an option
>somewhere in OTRS that
>sends out an e-mail
>(i.e. from the the notification
>master) to customer that
>informs the
>customer that his/her ticket
>has been closed with the note
>we have wrote
>when the ticket was closed.
Yes OTRS will do thi
hi,
i am new to otrs, using otrs 2.3.4 on a CentOS 5.2 machine
Is there an option somewhere in OTRS that sends out an e-mail
(i.e. from the the notification master) to customer that informs the
customer that his/her ticket has been closed with the note we have wrote
when the ticket was closed.
T
