Re: [otrs] time of last change

2006-03-14 Thread Zaeem Arshad
Every ticket has a history feature that shows who changed the ticket and when. does that sound helpful? regards -- ZA On Tue, 2006-03-14 at 13:57 +0100, Rudolf Harney wrote: > Hi, > > Does somome know, how I get the last time, a ticket was chenged (i.e. > someone worked on it)? otrs-tools (not

[otrs] time of last change

2006-03-14 Thread Rudolf Harney
Hi, Does somome know, how I get the last time, a ticket was chenged (i.e. someone worked on it)? otrs-tools (not database querries) prefered. We need that for internal statistics ... Thanks, Rudolf ___ OTRS mailing list: otrs - Webpage: http://otrs.org