You might want to make sure that you unlock it. If you didn't it will still
show up in your QUEUE in a locked status
_
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Shue, Daniel G.
Sent: Thursday, July 12, 2007 8:19 AM
To: User questions and discussions about OTRS.org
Simple:
pending auto close+ --> pending for auto close successfully
pending auto close- --> pending for auto close unsuccessful
On 7/12/07, Shue, Daniel G. <[EMAIL PROTECTED]> wrote:
Obviously, Auto Close is pretty self explanatory. But I tried one, the
"pending auto close+" and once t
