Re: [otrs] Adding new user

2008-01-08 Thread Jesús M. Navarro
Hi, Nils: El Miércoles, 5 de Diciembre de 2007 10:04, Nils Breunese (Lemonbit) escribió: [...] > OTRS tries to lookup the MX record for the domain and if that fails > you'll get the error. If the MX record cannot be found this means > email cannot be sent out to this address, so I would take thi

Re: RE : [otrs] Adding new user

2007-12-05 Thread Nils Breunese (Lemonbit)
Op 4 dec 2007, om 18:16 heeft Derradji Nacer het volgende geschreven: I think the problem is that there is a module which verifies the email address given (field) to a new user and if it is not found (the system could not resolve the server : gmail.com for [EMAIL PROTECTED] ) an error mess

Re: RE : [otrs] Adding new user

2007-12-04 Thread Derradji Nacer
Hi, I think the problem is that there is a module which verifies the email address given (field) to a new user and if it is not found (the system could not resolve the server : gmail.com for [EMAIL PROTECTED] ) an error message is displayed saying that the email given is invalid. For your informat

Re: RE : [otrs] Adding new user

2007-12-04 Thread Nils Breunese (Lemonbit)
Tahar wrote: Do you mean something with MX, this can happen when you activate mx checking, disable mx checking from the framework system management and try again to add a user, it will work. I already had this problem. Better than disabling the MX check would be to actually fix your DNS

RE : [otrs] Adding new user

2007-12-04 Thread Tahar
Hi, Do you mean something with MX, this can happen when you activate mx checking, disable mx checking from the framework system management and try again to add a user, it will work. I already had this problem. Derradji Nacer <[EMAIL PROTECTED]> a écrit : Hi All, I got a problem when adding