sorry, donot create a ticket, create
a queue...
Li
[EMAIL PROTECTED] schrieb am 30.09.2004 16:52:10:
>
> Hi Jorick,
>
> we tried the following as a workaround:
>
> Create a ticket named EskalatedTickets, give it no eskalation time
> and move the tickets that could not be solved at once i
Hi Jorick,
we tried the following as a workaround:
Create a ticket named EskalatedTickets,
give it no eskalation time and move the tickets that could not be
solved at once into that queue. Not really nice but working.
Li
[EMAIL PROTECTED] schrieb am 30.09.2004 15:42:19:
>
> We'd like to
