One way to clean the trojan horse off of the system is to get a more powerful AV program. Sure, Norton is a powerful enough AV product, but by no means the most powerful.
The AV which has been proven to be the most powerful and has the biggest database of known viruses and trojans is TheCleaner. This software product can clean trojans and viruses that are known to very few people: www.moosoft.com I guarantee TheCleaner will sort the problem :-) Thank you for your time. Shaun. --- Flory D Jeffrey Contractor 59MDSS/MSISI <[EMAIL PROTECTED]> wrote: > A friend of mine recently went from Windows ME to > Win2K, but now he has a > trojan on his computer. He is running Norton > Anti-virus, and it will not > clean it off, it will only quarentine it. The > affliction is: > Backdoor.Trojan, and it has placed a hidden folder > on his hard drive called: > Payload.Dat. He cannot get ride of it. We have > tried doing a search on the > internet for some kind of information pertaining to > this, but we had no > luck. We also tried all the antiviral websites but > they do not have a tool > for this. > > My question is: Has anyone ever heard of this, and > if so, how do you clean > it off. > > Thanks in advance for any assistance, anyone can > provide. > > Jeff > > > > --------------------------------------------------------------------------- > ---------------------------------------------------------------------------- > ________________________________________________________________________ Want to chat instantly with your online friends? Get the FREE Yahoo! Messenger http://uk.messenger.yahoo.com/ --------------------------------------------------------------------------- ----------------------------------------------------------------------------