Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-07 Thread Flashgordon400
Having just read most of this from the start, all I can say is what a performance over such a little thing. I will agree with what somebody posted ealier in that these are not like video players with just a scart lead that plug and play. If you want something thats just plug and play relatively, b

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-06 Thread zygote23
Initial post is/was a stark reflection of the human condition these days :( -- zygote23 zygote23's Profile: http://forums.slimdevices.com/member.php?userid=12689 View this thread: http://forums.slimdevices.com/showthread.p

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-06 Thread toby10
and to think, all this progress and problem resolved without involving a lawyer or government. Nothing short of a miracle. :) -- toby10 toby10's Profile: http://forums.slimdevices.com/member.php?userid=12553 View th

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread SJobson
mortslim;543730 Wrote: > Somehow I doubt that in your country it is a CRIMINAL offence. There > may be CIVIL liability in some appropriate circumstances (which clearly > don't apply to the instant issues of this thread because there is > nothing wrong with the Touch, at least not on the scale yo

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread SomersetGuy
zen2000;543727 Wrote: > I have mine set to the default ( I think 5 or 10 minutes for spin down) > and I also disabled the hd activity lights (settings are in software) > to minimize power usage since I am not using any external power. .. > I ejected my drive first then went to the factory reset o

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread SomersetGuy
Thanks Mortslim and all others, for your replies and advice on this issue. I have decided to remove my initial posts on this issue, since I do not wish my initial posts to be misinterpreted or to cause offence to anyone. The issues I was having before appear to have been resolved, after considera

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread mortslim
SomersetGuy;543567 Wrote: > It is a criminal offence in the UK for a manufacturer to release a > product that fails to meet one or more of these aforementioned points. Somehow I doubt that in your country it is a CRIMINAL offence. There may be CIVIL liability in some appropriate circumstances (

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread zen2000
SomersetGuy;543624 Wrote: > Thanks, zen2000 and iPhone -- Ah, now whether or not to use the USB > hub(!) OK, could you please detail the exact sequence that you carried > out with connecting the drive and the factory reset, etc.? I have done > quite a few resets now in between connecting the driv

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread SomersetGuy
Thanks, NS1. In my case, I had only the USB HDD, no SD card, connected. I'll report my findings, as per recommended course of action, very soon. -- SomersetGuy SomersetGuy's Profile: http://forums.slimdevices.com/member.ph

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread NS1
My Touch worked pretty well out of the box, had a few minor issues but nothing too problematic. As soon as i had an SD Card inseted i had all sorts of problems with the connection of my HDD - System Errors , unable to connect to USB etc. It would be working ok in the evening, left in stanby overni

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread aubuti
iPhone;543629 Wrote: > Note: IIRC the Reset Button on the back only resets the CPU IE reboot. > To clear everything, one must go into Settings>Advanced>Factory Reset You can also press and hold the reset button for about 15 seconds, until the screen says "Factory reset" (or some other words to th

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread SomersetGuy
m1abrams;543621 Wrote: > I have a FreeAgent Xtreme drive (not the go, but the full sized version) > and have not used it with my Touch but did notice that it would be > problematic on my PC when it would sleep. It would take an extremely > long time to come out of sleep mode to the point that I

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread SomersetGuy
Thanks iPhone and everyone else, for taking the time to provide help and suggestions. I'll try your suggestions, with the factory reset etc. and will report back on my findings in due course. Thanks again. -- SomersetGuy

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread iPhone
SomersetGuy;543624 Wrote: > Thanks, zen2000 and iPhone -- Ah, now whether or not to use the USB > hub(!) OK, could you please detail the exact sequence that you carried > out with connecting the drive and the factory reset, etc.? I have done > quite a few resets now in between connecting the driv

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread m1abrams
SomersetGuy;543626 Wrote: > Thanks m1abrams -- Ah -- maybe that's the issue here. I wonder if > there's anything else that one could reconfigure on the HDD's settings. > Like I said before, I can change the sleep times, and there's an option > to cancel "sleep" altogether on the drive, but surely

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread SomersetGuy
zen2000;543610 Wrote: > I have the exact same hard drive and it works fine even without a > powered usb hub. I initially had the same problem as yours and thought > it was due to the lack of external power. After using a powered usb > hub I still had the same problem. My solution was to do a fac

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread m1abrams
I have a FreeAgent Xtreme drive (not the go, but the full sized version) and have not used it with my Touch but did notice that it would be problematic on my PC when it would sleep. It would take an extremely long time to come out of sleep mode to the point that I found it unusable and got rid of

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread SomersetGuy
iPhone;543608 Wrote: > Questions: Is the drive USB powered off the port or external powered? > How large is the drive? How full is the drive? How is the drive > formatted, FAT32, NTFS, ext2/3/4? Have you tried using a USB Stick to > see if its the drive? Is the drive a USB spec certified drive?

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread iPhone
SomersetGuy;543605 Wrote: > Thanks for your offer of help. I'm still awaiting a call from customer > support (they have "escalated" my issue), but my main issue is that the > SBT is failing to recognize the HDD (Seagate FreeAgent Go 320GB -- > bought on the recommendation of another user(!)), onc

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread zen2000
SomersetGuy;543605 Wrote: > Thanks for your offer of help. I'm still awaiting a call from customer > support (they have "escalated" my issue), but my main issue is that the > SBT is failing to recognize the HDD (Seagate FreeAgent Go 320GB -- > bought on the recommendation of another user(!)), onc

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread mlsstl
SomersetGuy, as someone else noted, this is just a discussion forum. Nothing posted here constitutes an official notice to Logitech of anything. So, if you're just blowing off steam, fine. If you believe you'll get an official response, think again. I've had my Touch for a bit over two weeks a

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread iPhone
Hello and Welcome to the Forum. With that said, your supposition doesn't hold water much less hold up in court. The Touch has a primary function to be a Network Media Player (NMP). It preforms this task very well. It is meant to be used with a Music Server running SBS. One of its features, not ma

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread SomersetGuy
m1abrams;543599 Wrote: > Well mine has worked flawlessly from day one with only 5 min setup time > including updating to the latest firmware. Now I admit have a > simpilier setup than you probably do, which is why you are having > issues. Try detailing your setup and maybe we can help you. Tha

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread m1abrams
SomersetGuy;543597 Wrote: > I do not expect to have to invest many hours of my own time trying to > rectify problems that should have been sorted out at the development > stage. Well mine has worked flawlessly from day one with only 5 min setup time including updating to the latest firmware. No

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread m1abrams
Oh the other option available to you is to return the product if it is not functioning to your satisfaction. I take great offense to people who jump on the lawyer bandwagon just because they feel it is their right. You have not done anything that I can see to resolve your issues prior to filing

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread SomersetGuy
Thanks for your input. FYI: yes, I have made numerous efforts to troubleshoot the problems I've been having, with several different members of Logitech's technical support team, both via phone and via email. I have read at great length the numerous posts on this forum about other users' experience

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread SomersetGuy
Thanks for your input. FYI: yes, I have made numerous efforts to troubleshoot the problems I've been having, with several different members of Logitech's technical support team, both via phone and via email. I have read at great length the numerous posts on this forum about other users' experience

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread Michael Herger
What are you looking for? What do you want? - get your device working? - get your money back? - vent? - see Logitech go out of business? I'm confused. ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread m1abrams
SomersetGuy;543583 Wrote: > Thanks -- Can I also say to other British SBT users: if, after having > tried all the steps that I mentioned in my first post, you too are not > satisfied with the overall function of the SBT, please do contact The > Office of Fair Trading (http://www.oft.gov.uk/). The

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread SomersetGuy
Thanks -- Can I also say to other British SBT users: if, after having tried all the steps that I mentioned in my first post, you too are not satisfied with the overall function of the SBT, please do contact The Office of Fair Trading (http://www.oft.gov.uk/). They keep notes on all individuals' co

Re: [SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread shevans
Nice first post, welcome to the forum! -- shevans SB Touch, TeddySB3 (PSU), QED Digit & Positron PSU, NVA P90sa passive pre-amp, NVA A40 monoblock's, Fostex FE206E based big purple people eaters! The Caiman+ went back...

[SlimDevices: Touch] Logitech please take note: UK Sale of Goods Act 1979

2010-05-05 Thread SomersetGuy
As a purchaser of two new Squeezebox Touches (and long-time user of previous SB products), I, like other users, am disappointed and frustrated with its unreliable functionality concerning its connectivity with external HDDs. I have read and followed the manuals to the letter, followed customer sup