[Bug 1386344] Re: Penpower Crystal Touch (ELAN TouchPad) not working

2026-04-09 Thread 🤖 prod-kernel-team-janitor
The task "linux (Ubuntu)" has expired because it has had no new comments
or updates for more than three years.

If this issue is still present in an Ubuntu LTS kernel still under
active support, please reopen the bug and provide updated details. If
this issue was reported against an Ubuntu kernel no longer under active
support but the issue still exists in a currently supported Ubuntu
kernel, please open a new bug against that kernel version and provide
the updated details, with a reference link to the original bug.

This action was performed by an automated process maintained by the
Ubuntu Kernel Team.

** Tags added: kernel-autoclosed kernel-autoclosed-expired

** Changed in: linux (Ubuntu)
   Status: Confirmed => Expired

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Title:
  Penpower Crystal Touch (ELAN TouchPad) not working

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[Bug 1386344] Re: Penpower Crystal Touch (ELAN TouchPad) not working

2014-10-27 Thread Allan Dyer
I have run
apport-collect 1386344
I have tried (and failed to boot) latest mainstream kernel.

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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Title:
  Penpower Crystal Touch (ELAN TouchPad) not working

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[Bug 1386344] Re: Penpower Crystal Touch (ELAN TouchPad) not working

2014-10-27 Thread Allan Dyer
apport information

** Tags added: apport-collected

** Description changed:

  I'd like to use this USB touchpad for Chinese handwriting input, but it 
doesn't get recognised as an input device.
  It is recognised as a USB device:
  [ 5471.721520] usb 3-10: new low-speed USB device number 7 using xhci_hcd
  [ 5471.744182] usb 3-10: New USB device found, idVendor=1267, idProduct=0701
  [ 5471.744191] usb 3-10: New USB device strings: Mfr=1, Product=2, 
SerialNumber=0
  [ 5471.744197] usb 3-10: Product: TouchPad
  [ 5471.744201] usb 3-10: Manufacturer: ELAN
  [ 5471.76] usb 3-10: ep 0x81 - rounding interval to 64 microframes, ep 
desc says 80 microframes
  [ 5471.749375] hid-generic 0003:1267:0701.0005: hiddev0,hidraw2: USB HID 
v1.10 Device [ELAN TouchPad] on usb-:00:14.0-10/input0
  
  but does not appear in the list of devices from xinput.
  cat /proc/bus/input/devices
  (attached as ipdev)
  so I'm following the instruction on 
https://wiki.ubuntu.com/DebuggingTouchpadDetection to report this as a kernel 
bug.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-37-generic 3.13.0-37.64
  ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic i686
  NonfreeKernelModules: talpa_vfshook talpa_pedconnector talpa_pedevice 
talpa_vcdevice talpa_core talpa_linux talpa_syscallhook
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: i386
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  adyer 16301 F pulseaudio
   /dev/snd/controlC0:  adyer 16301 F pulseaudio
  CurrentDesktop: Unity
  CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order 
/var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission 
denied
  Date: Tue Oct 28 01:48:42 2014
  InstallationDate: Installed on 2014-05-10 (170 days ago)
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 
(20130213)
  IwConfig:
   lono wireless extensions.
   
   eth0  no wireless extensions.
  MachineType: ASUS All Series
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   SHELL=
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic 
root=UUID=a5dd08d5-be52-4f8d-842c-dbf3cfd7123f ro quiet splash vt.handoff=7
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-10-16 (11 days ago)
  WifiSyslog:
   
  dmi.bios.date: 07/11/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2106
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H97M-E
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr2106:bd07/11/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH97M-E:rvrRevX.0x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: All Series
  dmi.product.version: System Version
  dmi.sys.vendor: ASUS
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.5
+ Architecture: i386
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC1:  adyer  2584 F pulseaudio
+  /dev/snd/controlC0:  adyer  2584 F pulseaudio
+ CurrentDesktop: Unity
+ CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order 
/var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission 
denied
+ DistroRelease: Ubuntu 14.04
+ InstallationDate: Installed on 2014-05-10 (170 days ago)
+ InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 
(20130213)
+ IwConfig:
+  lono wireless extensions.
+  
+  eth0  no wireless extensions.
+ MachineType: ASUS All Series
+ NonfreeKernelModules: talpa_vfshook talpa_pedconnector talpa_pedevice 
talpa_vcdevice talpa_core talpa_linux talpa_syscallhook
+ Package: linux (not installed)
+ ProcEnviron:
+  LANGUAGE=en_US
+  TERM=xterm
+  PATH=(custom, no user)
+  SHELL=
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-37-generic 
root=UUID=a5dd08d5-be52-4f8d-842c-dbf3cfd7123f ro quiet splash
+ ProcVersionSignature: Ubuntu 3.13.0-37.64-generic 3.13.11.7
+ RfKill:
+  
+ Tags:  trusty
+ Uname: Linux 3.13.0-37-generic i686
+ UpgradeStatus: Upgraded to trusty on 2014-10-16 (11 days ago)
+ UserGroups: audio lp yuikee
+ WifiSyslog:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 07/11/2014
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 2106
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: H97M-E
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: Rev X.0x
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: To Be Filled By O.E.M.
+ dmi.chassis.version: To Be Filled By O.E.M.
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr2106:bd07/11/2014:svnASUS:pnAll

[Bug 1386344] Re: Penpower Crystal Touch (ELAN TouchPad) not working

2014-10-27 Thread Allan Dyer
When I tried booting into the latest upstream kernel, I was dropped into 
BusyBox with the error:
ALERT! /dev/disk/by-uuid/a5dd08d5-be52-4f8d-842c-dbf3fd7123f does not exist.
I rebooted into my previous kernel and checked, that is the uuid of my root 
partition.

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Title:
  Penpower Crystal Touch (ELAN TouchPad) not working

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[Bug 1386344] Re: Penpower Crystal Touch (ELAN TouchPad) not working

2014-10-27 Thread Allan Dyer
** Tags added: kernel-unable-to-test-upstream

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  Penpower Crystal Touch (ELAN TouchPad) not working

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[Bug 1386344] Re: Penpower Crystal Touch (ELAN TouchPad) not working

2014-10-27 Thread Allan Dyer
I've installed the latest upstream kernel, and I'm about to test, but
I'll report the installation messages first, because they mention
'elantech-v6 not found', which seems directly relevant:

dpkg -i *.deb
Selecting previously unselected package linux-headers-3.18.0-031800rc2.
(Reading database ... 207832 files and directories currently installed.)
Preparing to unpack 
linux-headers-3.18.0-031800rc2_3.18.0-031800rc2.201410262035_all.deb ...
Unpacking linux-headers-3.18.0-031800rc2 (3.18.0-031800rc2.201410262035) ...
Selecting previously unselected package linux-headers-3.18.0-031800rc2-generic.
Preparing to unpack 
linux-headers-3.18.0-031800rc2-generic_3.18.0-031800rc2.201410262035_i386.deb 
...
Unpacking linux-headers-3.18.0-031800rc2-generic 
(3.18.0-031800rc2.201410262035) ...
Selecting previously unselected package linux-image-3.18.0-031800rc2-generic.
Preparing to unpack 
linux-image-3.18.0-031800rc2-generic_3.18.0-031800rc2.201410262035_i386.deb ...
Done.
Unpacking linux-image-3.18.0-031800rc2-generic (3.18.0-031800rc2.201410262035) 
...
Setting up linux-headers-3.18.0-031800rc2 (3.18.0-031800rc2.201410262035) ...
Setting up linux-headers-3.18.0-031800rc2-generic 
(3.18.0-031800rc2.201410262035) ...
Examining /etc/kernel/header_postinst.d.
run-parts: executing /etc/kernel/header_postinst.d/dkms 
3.18.0-031800rc2-generic /boot/vmlinuz-3.18.0-031800rc2-generic
ERROR (dkms apport): binary package for psmouse: elantech-v6 not found
Error! Bad return status for module build on kernel: 3.18.0-031800rc2-generic 
(i686)
Consult /var/lib/dkms/psmouse/elantech-v6/build/make.log for more information.
Setting up linux-image-3.18.0-031800rc2-generic (3.18.0-031800rc2.201410262035) 
...
Running depmod.
update-initramfs: deferring update (hook will be called later)
Examining /etc/kernel/postinst.d.
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 
3.18.0-031800rc2-generic /boot/vmlinuz-3.18.0-031800rc2-generic
run-parts: executing /etc/kernel/postinst.d/dkms 3.18.0-031800rc2-generic 
/boot/vmlinuz-3.18.0-031800rc2-generic
ERROR (dkms apport): binary package for psmouse: elantech-v6 not found
Error! Bad return status for module build on kernel: 3.18.0-031800rc2-generic 
(i686)
Consult /var/lib/dkms/psmouse/elantech-v6/build/make.log for more information.
run-parts: executing /etc/kernel/postinst.d/initramfs-tools 
3.18.0-031800rc2-generic /boot/vmlinuz-3.18.0-031800rc2-generic
update-initramfs: Generating /boot/initrd.img-3.18.0-031800rc2-generic
run-parts: executing /etc/kernel/postinst.d/pm-utils 3.18.0-031800rc2-generic 
/boot/vmlinuz-3.18.0-031800rc2-generic
run-parts: executing /etc/kernel/postinst.d/update-notifier 
3.18.0-031800rc2-generic /boot/vmlinuz-3.18.0-031800rc2-generic
run-parts: executing /etc/kernel/postinst.d/zz-update-grub 
3.18.0-031800rc2-generic /boot/vmlinuz-3.18.0-031800rc2-generic
Generating grub configuration file ...
Found linux image: /boot/vmlinuz-3.18.0-031800rc2-generic
Found initrd image: /boot/initrd.img-3.18.0-031800rc2-generic
Found linux image: /boot/vmlinuz-3.13.0-37-generic
Found initrd image: /boot/initrd.img-3.13.0-37-generic
Found linux image: /boot/vmlinuz-3.13.0-36-generic
Found initrd image: /boot/initrd.img-3.13.0-36-generic
Found memtest86+ image: /boot/memtest86+.elf
Found memtest86+ image: /boot/memtest86+.bin
Found Windows NT/2000/XP (loader) on /dev/sda1
done

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Title:
  Penpower Crystal Touch (ELAN TouchPad) not working

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[Bug 1386344] Re: Penpower Crystal Touch (ELAN TouchPad) not working

2014-10-27 Thread Allan Dyer
** Attachment added: "/var/log/Xorg.0.log"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1386344/+attachment/4246469/+files/Xorg.0.log

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  Penpower Crystal Touch (ELAN TouchPad) not working

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[Bug 1386344] Re: Penpower Crystal Touch (ELAN TouchPad) not working

2014-10-27 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.18 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, 
please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as 
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.18-rc2-utopic/


** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

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  Penpower Crystal Touch (ELAN TouchPad) not working

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[Bug 1386344] Re: Penpower Crystal Touch (ELAN TouchPad) not working

2014-10-27 Thread Allan Dyer
** Attachment added: "dmesg output"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1386344/+attachment/4246462/+files/dmesg

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