[Bug 2109959] Re: gnome-shell crashes randomly and regularly since 25.04 upgrade
Thanks so much for fast and helpful response, Daniel, greatly appreciated. Have removed all extensions as suggested, no crash today but will keep monitoring. Then gradually add extensions back one-by-one until I find out what was causing the problem, and report back appropriately. Incidentally is there any info online you could point to about preserving security etc. when reporting bugs? I have searched around but couldn't find anything. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2109959 Title: gnome-shell crashes randomly and regularly since 25.04 upgrade To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2109959/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2109959] Re: gnome-shell crashes randomly and regularly since 25.04 upgrade
** Attachment removed: "Dependencies.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2109959/+attachment/5875953/+files/Dependencies.txt ** Attachment removed: "ShellJournal.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2109959/+attachment/5875957/+files/ShellJournal.txt ** Attachment removed: "monitors.xml.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2109959/+attachment/5875958/+files/monitors.xml.txt ** Attachment removed: "GsettingsChanges.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2109959/+attachment/5875954/+files/GsettingsChanges.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2109959 Title: gnome-shell crashes randomly and regularly since 25.04 upgrade To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2109959/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2109959] Re: gnome-shell crashes randomly and regularly since 25.04 upgrade
Thanks for the bug report. Please start by removing all local extensions: cd ~/.local/share/gnome-shell/ rm -rf extensions and then log in again. If the crashes continue after that then please: 1. Run these commands: journalctl -b0 > journal.txt journalctl -b-1 > prevjournal.txt and attach the resulting text files here. 2. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2109959 Title: gnome-shell crashes randomly and regularly since 25.04 upgrade To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2109959/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs