[Bug 2109959] Re: gnome-shell crashes randomly and regularly since 25.04 upgrade

2025-05-06 Thread Ra
Thanks so much for fast and helpful response, Daniel, greatly
appreciated.

Have removed all extensions as suggested, no crash today but will keep
monitoring. Then gradually add extensions back one-by-one until I find
out what was causing the problem, and report back appropriately.

Incidentally is there any info online you could point to about
preserving security etc. when reporting bugs? I have searched around but
couldn't find anything.

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Title:
  gnome-shell crashes randomly and regularly since 25.04 upgrade

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[Bug 2109959] Re: gnome-shell crashes randomly and regularly since 25.04 upgrade

2025-05-06 Thread Ra
** Attachment removed: "Dependencies.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2109959/+attachment/5875953/+files/Dependencies.txt

** Attachment removed: "ShellJournal.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2109959/+attachment/5875957/+files/ShellJournal.txt

** Attachment removed: "monitors.xml.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2109959/+attachment/5875958/+files/monitors.xml.txt

** Attachment removed: "GsettingsChanges.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/2109959/+attachment/5875954/+files/GsettingsChanges.txt

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Title:
  gnome-shell crashes randomly and regularly since 25.04 upgrade

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[Bug 2109959] Re: gnome-shell crashes randomly and regularly since 25.04 upgrade

2025-05-05 Thread Daniel van Vugt
Thanks for the bug report. Please start by removing all local
extensions:

  cd ~/.local/share/gnome-shell/
  rm -rf extensions

and then log in again. If the crashes continue after that then please:

1. Run these commands:
journalctl -b0 > journal.txt
journalctl -b-1 > prevjournal.txt
and attach the resulting text files here.

2. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

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Title:
  gnome-shell crashes randomly and regularly since 25.04 upgrade

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