[Bug 2111121] Re: do-release-upgrade to upgrade our system from 20.04 LTS to 22.05 LTS failed and crashed the entire system, all the commands return no file or directory found

2025-05-19 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make
Ubuntu better.

Bug reporting is about finding & fixing problems thus preventing future
users from hitting the same bug.

I suspect a Support site would be more appropriate, eg.
https://answers.launchpad.net/ubuntu. You can also find help with your
problem in the support forum of your local Ubuntu community
http://loco.ubuntu.com/ or asking at https://askubuntu.com or
https://discourse.ubuntu.com/t/welcome-to-support-and-help/49951, or for
more support options please look at
https://discourse.ubuntu.com/t/community-support/709

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Title:
  do-release-upgrade to upgrade our system from 20.04 LTS to 22.05 LTS
  failed and crashed the entire system, all the commands return no file
  or directory found

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[Bug 2111121] Re: do-release-upgrade to upgrade our system from 20.04 LTS to 22.05 LTS failed and crashed the entire system, all the commands return no file or directory found

2025-05-19 Thread Jason Yao
I restored from the backups and re-tried upgrade, it failed at the
exactly same place with the same error.

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Title:
  do-release-upgrade to upgrade our system from 20.04 LTS to 22.05 LTS
  failed and crashed the entire system, all the commands return no file
  or directory found

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[Bug 2111121] Re: do-release-upgrade to upgrade our system from 20.04 LTS to 22.05 LTS failed and crashed the entire system, all the commands return no file or directory found

2025-05-18 Thread Jason Yao
Hi Julian,

Thanks for the quick reply, like I mentioned, after do-release-upgrade
failed, I can't run any command, and  can not open a new terminal as I'm
getting Access denied.  And I'm new to ubuntu, could you please tell me
how to create a bootable live disc from AZure VMs?

Thanks,
Jason

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Title:
  do-release-upgrade to upgrade our system from 20.04 LTS to 22.05 LTS
  failed and crashed the entire system, all the commands return no file
  or directory found

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[Bug 2111121] Re: do-release-upgrade to upgrade our system from 20.04 LTS to 22.05 LTS failed and crashed the entire system, all the commands return no file or directory found

2025-05-18 Thread Jason Yao
And I do have backups if needed

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Title:
  do-release-upgrade to upgrade our system from 20.04 LTS to 22.05 LTS
  failed and crashed the entire system, all the commands return no file
  or directory found

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[Bug 2111121] Re: do-release-upgrade to upgrade our system from 20.04 LTS to 22.05 LTS failed and crashed the entire system, all the commands return no file or directory found

2025-05-17 Thread Julian Andres Klode
Thank you for your bug report. Unfortunately, without log files, we are
unable to determine the issue.

Issues like that could be a failing disk that corrupted say the
directory index and hence you get "not found" instead of "I/o error".

They could also be the cause of missing dynamic libraries. You may be
able to run busybox assuming busybox-stati. Is installed.

If that doesn't work, please boot a live disc, mount the installed
systems partition, for example, using the Disks app if you prefer a
graphical workflow for that, and then gather the log files (dist-upgrade
directory and dmesg) from there.

If this is an issue of missing libraries this could potentially be fixed
by a set of complex apt and/or manual dpkg invocations from the live
image (such as dpkg --extract, with a libc6 deb, and the mount point as
arguments, to make the libc available again; and then some apt install
--reinstall magic to reinstall all installed packages). That being said,
concrete steps are pretty complex to determine and there's a whole bunch
of trial and error.

You may prefer to reinstall a fresh 22.04, or restore a backup of your
20.04 install if you took one.

** Changed in: ubuntu-release-upgrader (Ubuntu)
   Status: New => Incomplete

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Title:
  do-release-upgrade to upgrade our system from 20.04 LTS to 22.05 LTS
  failed and crashed the entire system, all the commands return no file
  or directory found

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[Bug 2111121] Re: do-release-upgrade to upgrade our system from 20.04 LTS to 22.05 LTS failed and crashed the entire system, all the commands return no file or directory found

2025-05-16 Thread Jason Yao
** Package changed: ubuntu => ubuntu-release-upgrader (Ubuntu)

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Title:
  do-release-upgrade to upgrade our system from 20.04 LTS to 22.05 LTS
  failed and crashed the entire system, all the commands return no file
  or directory found

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[Bug 2111121] Re: do-release-upgrade to upgrade our system from 20.04 LTS to 22.05 LTS failed and crashed the entire system, all the commands return no file or directory found

2025-05-16 Thread Ubuntu Foundations Team Bug Bot
Thank you for taking the time to report this bug and helping to make
Ubuntu better.  It seems that your bug report is not filed about a
specific source package though, rather it is just filed against Ubuntu
in general.  It is important that bug reports be filed about source
packages so that people interested in the package can find the bugs
about it.  You can find some hints about determining what package your
bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage.
You might also ask for help in the #ubuntu-bugs irc channel on
Libera.chat.

To change the source package that this bug is filed about visit
https://bugs.launchpad.net/ubuntu/+bug/221/+editstatus and add the
package name in the text box next to the word Package.

[This is an automated message.  I apologize if it reached you
inappropriately; please just reply to this message indicating so.]

** Tags added: bot-comment

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Title:
  do-release-upgrade to upgrade our system from 20.04 LTS to 22.05 LTS
  failed and crashed the entire system, all the commands return no file
  or directory found

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[Bug 2111121] Re: do-release-upgrade to upgrade our system from 20.04 LTS to 22.05 LTS failed and crashed the entire system, all the commands return no file or directory found

2025-05-16 Thread Jason Yao
Just realized that the title has a typo, upgrade from 20.04 LTS to 22.04
LTS not 22.05

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Title:
  do-release-upgrade to upgrade our system from 20.04 LTS to 22.05 LTS
  failed and crashed the entire system, all the commands return no file
  or directory found

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[Bug 2111121] Re: do-release-upgrade to upgrade our system from 20.04 LTS to 22.05 LTS failed and crashed the entire system, all the commands return no file or directory found

2025-05-16 Thread Jason Yao
all the commands return as following
root@az-nginx-test-03:/var/log/dist-upgrade# ls
bash: /bin/ls: No such file or directory
root@az-nginx-test-03:/var/log/dist-upgrade# dpkg --version
bash: /usr/bin/dpkg: No such file or directory

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Title:
  do-release-upgrade to upgrade our system from 20.04 LTS to 22.05 LTS
  failed and crashed the entire system, all the commands return no file
  or directory found

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[Bug 2111121] Re: do-release-upgrade to upgrade our system from 20.04 LTS to 22.05 LTS failed and crashed the entire system, all the commands return no file or directory found

2025-05-16 Thread Jason Yao
Please try this as high priority as we're on a very tight schedule to
upgrade all our servers by the end of May, thanks

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Title:
  do-release-upgrade to upgrade our system from 20.04 LTS to 22.05 LTS
  failed and crashed the entire system, all the commands return no file
  or directory found

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