On 10/02/2008 02:45 AM, Dapo Ladimeji wrote:
> Hi Folks
> I have a Brother printer (HL-5250DN). Everything worked well out of  
> the box until I added a new tray. Now according to Brother techsupport  
> Open Office is sending the prints with incorrect try information.  
> Other programs work  correctly i.e. Adobe. I was forced to test MS by  
> Brother and that worked. They suggested that incorrect page  
> information is being sent and that this should be easily corrected.  
> Can anyone help?
> regards
> Dapo

Please mention which version of OOo and which operating system.

A few things that you might try:

1. In 2.4.1 Writer you can check Tools|Options|OpenOffice.org
Writer|Print and check "Paper tray from printer". Or, if it's checked,
uncheck it.
2. File|Printer Settings|Properties|Paper Tray|ignore or button select
might work.
3. Use spadmin to reinstall and reset the printer in OOo. You can also
use spadmin to print test pages from OOo, but those tend to waste ink;
I'd just bring up OOo and print a single period - that way you don't
waste ink or paper.
4. Reinstall the printer & see if OOo picks up on the new settings.


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