Don't know what to tell you. You could wait until an employee answers the tread. You could send it back under the 30 day return policy.
Two things to think about. The factory/Logitech are probably the only ones with the the round factory seal tape so it was probably done by Logitech meaning just keep the unit. Second thing to think about, how long is it going to take to get another one if you return this one. It does have a two year warranty. If you fire it up and it works OK, why not just keep it. Once you plug it in whether it has already been plugged in, its still used isn't it. -- iPhone *iPhone* Media Room: Transporter, VTL TL-6.5 Signature Pre-Amp, Ayre MX-R Mono's, VeraStarr 6.4SE 6-channel Amp, Vandersteen Speakers: Quatro Mains, VCC-5 Reference Center, four VSM-1 Signatures, Video: Runco RS 900 CineWide AutoScope 2.35:1 Living Room: Duet, ADCOM GTP-870HD, Cinepro 3K6SE III Gold, Vandersteen Model 3A Signature, Two 2Wq subs, VCC-2, Two VSM-1 Kitchen: Squeezebox BOOM Bedroom: Second Boom Bathroom: Squeezebox Radio Ford Thunderbird: Duet, Mac Mini Ford Expedition: SB Touch, USB drive ------------------------------------------------------------------------ iPhone's Profile: http://forums.slimdevices.com/member.php?userid=13622 View this thread: http://forums.slimdevices.com/showthread.php?t=78198 _______________________________________________ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch