plympton wrote: > After spending 10 years in high-tech manufacturing..... Sending it > back just puts you in the pool of open-box disappointments - 1% DOA, > .5% scratched, (whatever), etc..
One of the amazing facts about modern electronic product manufacturing and customer support is that nearly all returns are for perfectly working products. Sure, the 1 % DOA and a part of one percent cosmetically imperfect numbers are there, but that leaves about 98%. Usually, of that 98 percent, 95% or so are perfect when tested. I don't understand the human psychology that causes folks to return good goods. -- Pat Farrell http://www.pfarrell.com/ _______________________________________________ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
