THE TECHNICAL SIDE
A SqueezeBox Radio just next to the Touch works perfectly with the same
remotes ==> it is definitively a problem in the Touch.
Yes, IR sensors are usually very reliable, but the failure can be
anywhere in the chain between the photodiode/transistor and the digital
signal, so there are some possibilities. And it seems that the IR
sensors of the SB Touch do fail (see the other messages in this
thread).
==> the only chance I see of solving the problem without schematics is
if the SB Touch used an integrated IR receiver module (i.e. an IR diode,
amplifier, filter with digital output all in a package) which I could
replace. Anybody knows if it is the case?
THE COMMERCIAL SIDE
I asked the local Logitech office (here in Switzerland) and got the
answer, that
- they don't repair or replace devices which are out of warrany
- they don't give any technical information (e.g. schematics) which
would allow a third party to repair such a device
- but I could try to ask a repair service (but how would they know how
to repair without any documentation?)
For the last 20 years I believed that Logitech had great hardware and an
excellent service but now I realise that I was wrong.
So... bye bye Logitech :mad:
If anybody knows an alternative to the SB Touch (network player and
radio with big display, no amplifier and more reliable software than the
Logitech Media Server), please let me know!
Regards
Patrick
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