Changed the title because this is an issue with the kernel and not a specific machine as confirmed by vmz1net.
Is there anyway we can help in any way? I'm willing to deep dive into code if someone can help point me in the right direction. I'm also willing to put time into testing too. ** Summary changed: - Goodix GF3208 (fingerprint reader) not being recognised on Dell Inspiron 15 7577 + Goodix GF3208 (fingerprint reader) not being recognised by kernel/system ** Description changed: - The Goodix GF3208 is not being recognised by the system. What's worse is - that it isn't even showing the manufacturer vendor id information when - doing: + The Goodix GF3208 is not being recognised by the system (Dell Inspiron + 15 7577). What's worse is that it isn't even showing the manufacturer + vendor id information when doing: $ lsusb Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub - Bus 001 Device 004: ID 27c6:5301 - Bus 001 Device 003: ID 8087:0a2b Intel Corp. + Bus 001 Device 004: ID 27c6:5301 + Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver - Bus 001 Device 005: ID 0bda:5652 Realtek Semiconductor Corp. + Bus 001 Device 005: ID 0bda:5652 Realtek Semiconductor Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Note that the vendor id 27c6 should at least say "Shenzhen Huiding Technology Co., Ltd." as per https://github.com/torvalds/linux/blob/e19b205be43d11bff638cad4487008c48d21c103/Documentation/devicetree/bindings /vendor-prefixes.txt Will/has support been made for the Goodix GF3208 Fingerprint reader/scanner? Thanks in advance, Haz ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.10.0-35-generic 4.10.0-35.39~16.04.1 ProcVersionSignature: Ubuntu 4.10.0-35.39~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-35-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CurrentDesktop: Unity Date: Sat Oct 7 04:03:25 2017 InstallationDate: Installed on 2017-10-01 (5 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) SourcePackage: linux-hwe UpgradeStatus: No upgrade log present (probably fresh install) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1721909 Title: Goodix GF3208 (fingerprint reader) not being recognised by kernel/system To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1721909/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs