Michael - it is standard practice for you to respond to the list not direct to your responder. The reason for this is so others can follow the thread and perhaps learn and/or contribute.
In what follows I have assumed your printer is connected direct to your ubuntu device or across wifi. If your printer is connected direct to your router then there could be router issues. First, let us determine that your system is up to date. Inside a terminal issue the command sudo apt update followed by sudo apt upgrade. Those 2 commands will bring us to the latest state. Next establish whether cups is installed. Best way is to issue this command inside a terminal session sudo apt install cups Your system will either respond "cups is already the newest version....." or it will say it is not installed or not at the newest version If it is not installed then issue the command sudo apt install cups. If you install cups - best to shutdown system and reboot. Try printing after reboot. If cups is installed then issue these commands sudo apt-get install cups --reinstall sudo service cups restart Then try printing again. If none of the above works establish whether you have a /atc/cups/cupsd.conf file and if not issue these commands sudo cp /usr/share/cups/cupsd.conf.default /etc/cups/cupsd.conf sudo service cups restart Hope that helps. On Mon, 31 Dec 2018 at 19:44, michael <michael.penllerg...@btinternet.com> wrote: > Ubuntu provides the printer driver, 16.04 is my O/S. The device is > detected, shows has installed, but a print request produces the cups > message. Samsung only provivide a "quick-start-guide" owners manual which > might provide more information, is 300 pages long, a toner-cartridge full. > Analysis shows toner cartridge is "full". I have exhausted all > possibilities, is the "sudo apt install cups" terminal input needed, > please. I'm lost ! > On 31/12/2018 13:12, David Goldsbrough wrote: > > Have you installed the latest driver for this printer? How did you > install/add the printer to your device? What application are you using > that produces your error? > >> >> Message: 4 >> Date: Sun, 30 Dec 2018 22:25:33 +0000 >> From: michael <michael.penllerg...@btinternet.com> >> To: ubuntu-uk@lists.ubuntu.com >> Subject: [ubuntu-uk] Samsung M2070 cups problem >> Message-ID: <6fac7f8d-0d6d-fdda-7f77-01b4f1273...@btinternet.com> >> Content-Type: text/plain; charset=utf-8; format=flowed >> >> New printer, print request returns "Cups server error, there was an >> error during the cups operation". >> "Client-error-document-format-not-supported" Printer is new, same >> problem I had with a Kyocera (now removed). Any suggestions please, is >> "sudo apt install cups" necessary as well ? Tks. >> >> >> >> >> ------------------------------ >> >> Message: 5 >> Date: Mon, 31 Dec 2018 00:21:50 +0000 >> From: michael <michael.penllerg...@btinternet.com> >> To: ubuntu-uk@lists.ubuntu.com >> Subject: Re: [ubuntu-uk] Samsung M2070 cups problem >> Message-ID: <223d30f2-4995-2b40-c239-663873991...@btinternet.com> >> Content-Type: text/plain; charset=utf-8; format=flowed >> >> Sry, O/S for my Samsung M2070 is Ubuntu 16.04 >> >> On 30/12/2018 22:25, michael wrote: >> > New printer, print request returns "Cups server error, there was an >> > error during the cups operation". >> > "Client-error-document-format-not-supported" Printer is new, same >> > problem I had with a Kyocera (now removed). Any suggestions please, is >> > "sudo apt install cups" necessary as well ? Tks. >> > >> >> >> >> ------------------------------ >> >> Subject: Digest Footer >> >> -- >> ubuntu-uk mailing list >> ubuntu-uk@lists.ubuntu.com >> https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk >> >> >> ------------------------------ >> >> End of ubuntu-uk Digest, Vol 155, Issue 5 >> ***************************************** >> > > > -- > Twitter @*daveginboav* <https://twitter.com/daveginboav> > *I volunteer for AbiltyNet <https://www.abilitynet.org.uk/>*providing > free help with computers, laptops, tablets and smartphones to older people > and disabled people of all ages > > -- Twitter @*daveginboav* <https://twitter.com/daveginboav> *I volunteer for AbiltyNet <https://www.abilitynet.org.uk/>*providing free help with computers, laptops, tablets and smartphones to older people and disabled people of all ages
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