apport information ** Tags added: apport-collected ubuntu
** Description changed: I have an HP Spectre x360 (13t-aw200) that has had problems with its touchpad since I first loaded Ubuntu onto it. When it initially starts, it's working fine, then at some point in time (it's unclear what triggers it), it gets into this state where simply doing a single-finger swipe to move the cursor no longer works. If I press down and swipe, it does move/select as expected, but when I return to not pressing down, it goes back to its previous, unworking state. Other clues: - It appears if I press HARD but don't cause a down event, it SOMETIMES moves the cursor. - If it's in this state and I'm on some scrolling window, it will scroll with a single finger (i.e. as it acts as if I have two fingers down). - It often will return to a working state for a while then go back to not working. ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: ubiquity (not installed) ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14 Uname: Linux 5.13.0-19-generic x86_64 ApportVersion: 2.20.11-0ubuntu71 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Wed Nov 10 05:56:51 2021 InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash --- InstallationDate: Installed on 2021-10-28 (13 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/zsh SourcePackage: ubiquity Symptom: installation UpgradeStatus: No upgrade log present (probably fresh install) + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu71 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC0: michael 1929 F.... pulseaudio + BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' + CasperMD5CheckResult: pass + CompositorRunning: None + CurrentDesktop: ubuntu:GNOME + DistUpgraded: Fresh install + DistroCodename: impish + DistroRelease: Ubuntu 21.10 + DistroVariant: ubuntu + GraphicsCard: + Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] [8086:9a49] (rev 01) (prog-if 00 [VGA controller]) + Subsystem: Hewlett-Packard Company TigerLake GT2 [Iris Xe Graphics] [103c:8709] + InstallationDate: Installed on 2021-10-28 (15 days ago) + InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) + MachineType: HP HP Spectre x360 Convertible 13t-aw200 + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + SHELL=/bin/zsh + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.13.0-19-generic root=/dev/mapper/vg--crypt-lv--root ro quiet splash i8042.dumbkbd=1 vt.handoff=7 + ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14 + RelatedPackageVersions: + linux-restricted-modules-5.13.0-19-generic N/A + linux-backports-modules-5.13.0-19-generic N/A + linux-firmware 1.201.1 + Tags: impish wayland-session ubuntu wayland-session + Uname: Linux 5.13.0-19-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 04/01/2021 + dmi.bios.release: 15.13 + dmi.bios.vendor: AMI + dmi.bios.version: F.13 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: 8709 + dmi.board.vendor: HP + dmi.board.version: 31.32 + dmi.chassis.type: 31 + dmi.chassis.vendor: HP + dmi.chassis.version: Chassis Version + dmi.ec.firmware.release: 31.32 + dmi.modalias: dmi:bvnAMI:bvrF.13:bd04/01/2021:br15.13:efr31.32:svnHP:pnHPSpectrex360Convertible13t-aw200:pvr:sku8WP89AV:rvnHP:rn8709:rvr31.32:cvnHP:ct31:cvrChassisVersion: + dmi.product.family: 103C_5335KV HP Spectre + dmi.product.name: HP Spectre x360 Convertible 13t-aw200 + dmi.product.sku: 8WP89AV + dmi.sys.vendor: HP + version.compiz: compiz N/A + version.libdrm2: libdrm2 2.4.107-8ubuntu1 + version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.2-1ubuntu1 + version.libgl1-mesa-glx: libgl1-mesa-glx N/A + version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1 + version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A + version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2build1 + version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200714-1ubuntu2 + version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-1build1 ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1950471/+attachment/5540426/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to libinput in Ubuntu. https://bugs.launchpad.net/bugs/1950471 Title: Touchpad on HP Spectre x360 gets into unusable state To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libinput/+bug/1950471/+subscriptions _______________________________________________ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
