Verizon is the pits. Is there an alternative for local phone service? On Tue, 20 Nov 2001, Elizabeth F. Campion wrote:
> > Dear Neighbors, > > I had insane communications with FOUR different utility companies this > week. > > The upshot, even though the sums are small - I am helping my clients > file complaints. > And, because I am really angry, and know that resolution will not pay for > my time, I hope that disbursing PUC contact will allow others with > complaints to be heard. Maybe if enough of us make the same kind of > complaints, the Utility companies can be forced to implement fair and > logical practices. > > Complaints can be made by E-Mail. > Please save the URL. You will probably need it. > And if you have a current complaint, I beg you to submit it to the PUC. > The Link is: > > www.puc.paonline.com > > As an Agent, I am tired of being blackmailed (via risk of commission) > into being a "Collection Agent" for a Utility, especially in situations > where the billing is insane, illogical or unfair. > Some recent examples: > > The WATER company charged a $4.32 penalty because timely payment was > $.25 short. > > Both PGW and PECO refused to disconnect common area Utilities for > Settlement, because > the new Buyer had not completed an Application, even though > the Seller requested termination AND supplied copies of the Settlement > Sheets. > (PECO has already refused to remove "post-settlement" billing from an > account.) > > VERIZON refuses to remove billing for service that was NEVER delivered. > (Note: THERE IS NO BOX OR WIRE TO THE HOUSE- > I know, I've looked, but Verizon's records say there is one and that > they connected to it. > A Verizon repairman came out and confirmed there is no box. > "Billing" can't accept the certification of their own "Repair" person. > > Good Luck! > > Elizabeth Campion > Neighbor & Real Estate Broker > E-Mail : [EMAIL PROTECTED] > Direct & VM: 215-790-5653 > Cell Phone (for emergencies only): 215-880-2930 > Mail to : > P.O. Box 23632 > Phila, Pa 19143 > PRUDENTIAL, FOX & ROACH > Reception:215-546-0550 > Shared Fax: 215-546-9781 > Office at > 210 W. Rittenhouse Sq., Suite # 406 > Phila, Pa 19103 > > ---- You are receiving this because you are subscribed to the list named "UnivCity." To unsubscribe, see <http://www.purple.com/list.html>. Archive is at <http://www.mail-archive.com/>.
