Re proxy: NB is unfortunately not as good with proxies as your browser is, so the fact that you can see it working in Firefox, IE, Chrome or whatever doesn't prove anything.
In any case, in general for a deadlocked Java application - and NB is indeed just a Java application - you'll need to produce what is known as a Thread Dump. With Java this can be a little tricky to produce because the Java eco system will offer you multiple ways of producing a Thread Dump but if your application, in this case NB, is truly in a deadlock then only one of these methods will actually work. The method which will work is known as the Ctrl+Break Method.(forget about jstack, VisualVM or all the other methods). You can read more about the method here: https://docs.oracle.com/javase/8/docs/technotes/guides/troubleshoot/tooldescr019.html (hasn't changed with later versions of Java, I think) To summarize: Start NB from the command prompt instead of from a menu. When the deadlock occurs then use the Ctrl+Break method and then you have a thread dump file. Post the file here. Tada! With this information it is normally possible to pinpoint exactly what the problem is. /Lars On Mon, Mar 25, 2019 at 2:25 PM Thomson, Duncan <dunc...@mitre.org> wrote: > If you install NB on a different machine do you get the same problem? If > so, then you have successfully duplicated the issue and you can post > details on your environment and exactly how you did the install so that > someone can try to debug. It’s quite possible it’s a bug, but the first > step to getting it fixed is to find a way to reproduce it. > > That’s just my opinion as a user. > > > Sent with BlackBerry Work > (www.blackberry.com) > > *From: *Greenberg, Gary <ggree...@visa.com> > *Date: *Sunday, Mar 24, 2019, 6:27 PM > *Cc: *users@netbeans.apache.org <users@netbeans.apache.org> > *Subject: *[EXT] RE: NB10 freezes while downloading javadoc > > I don’t think it is a proxy issue. > > I can easily access Javadoc from the browser without any security issues. > > Besides, it is occurring when I refer to my own code. It doesn’t have to > go outside for that. > > BTW, frequency of these freezes increasing exponentially. > > A week ago it occurred once. Yesterday – twice, This morning – every 30-40 > min. Now it occurs every 5 minutes, which makes any coding impossible. > > > > Gary Greenberg > > Staff Software Engineer > > Data Product Development, BI-A > > E: ggree...@visa.com > > M: 650-269-7902 > > > > [image: EmailSig-TaglineVersion] > > > > *From:* Leo Donahue <donahu...@gmail.com> > *Sent:* Sunday, March 24, 2019 6:15 PM > *To:* Greenberg, Gary <ggree...@visa.com> > *Cc:* users@netbeans.apache.org > *Subject:* Re: NB10 freezes while downloading javadoc > > > > > > On Sun, Mar 24, 2019, 19:49 Greenberg, Gary <ggree...@visa.com> wrote: > > It happens very often (8 times for me today), but not always and not at > the same place. > It is impossible to provide step-by-step instructions. You just need to > edit Java code and wait it to occur. > > Usually it happened when you hit a dot after class variable and trying to > select a method from the prompt list. > > Is it possible your internet proxy restricts access or some other internal > security scanning process? > > > > Gary Greenberg > > Staff Software Engineer > > Data Product Development, BI-A > > E: ggree...@visa.com > > M: 650-269-7902 > > > > [image: EmailSig-TaglineVersion] > > > > *From:* Geertjan Wielenga <geertjan.wiele...@googlemail.com> > *Sent:* Sunday, March 24, 2019 4:22 PM > *To:* Greenberg, Gary <ggree...@visa.com> > *Subject:* Re: NB10 freezes while downloading javadoc > > > > You're going to need to write to the whole mailing list and you're going > to need to provide step by step instructions for reproducing the problem. > > > > Gj > > > > On Sun, Mar 24, 2019 at 11:58 PM Greenberg, Gary <ggree...@visa.com> > wrote: > > I did file the issue (2304) and attached thread dump I produced with > > jcmd 16140 Thread.print > > > > I used to do it with kill -3 on the Mac, but it does not work on the > Windows box. > > Dump does look small to me and it did not terminate the process. > Hopefully, you can derive something from it. > > > > Gary Greenberg > > Staff Software Engineer > > Data Product Development, BI-A > > E: ggree...@visa.com > > M: 650-269-7902 > > > > [image: EmailSig-TaglineVersion] > > > > *From:* Greenberg, Gary <ggree...@visa.com> > *Sent:* Sunday, March 24, 2019 3:24 PM > *Cc:* users@netbeans.apache.org > *Subject:* RE: NB10 freezes while downloading javadoc > > > > I did describe when it is happening. It does not happened every time, > though, and I do not know when it will happen and what is causing it. > > Would you remind me what to do, to get a thread dump when it happen next > time? I will attach it to the ticket. > > > > Gary Greenberg > > Staff Software Engineer > > Data Product Development, BI-A > > E: ggree...@visa.com > > M: 650-269-7902 > > > > [image: EmailSig-TaglineVersion] > > > > *From:* Geertjan Wielenga <geertjan.wiele...@googlemail.com> > *Sent:* Sunday, March 24, 2019 3:16 PM > *To:* Greenberg, Gary <ggree...@visa.com> > *Cc:* users@netbeans.apache.org > *Subject:* Re: NB10 freezes while downloading javadoc > > > > If you can provide exact and precise steps for someone to reproduce from > scratch, someone can look into it, otherwise not. > > > > Gj > > > > On Sun, Mar 24, 2019 at 10:23 PM Greenberg, Gary <ggree...@visa.com> > wrote: > > That freeze happened to me for the fifth time today. It annoys to no end. > > Especially, that I am on the tight schedule for my project and pushing > deadline. > > I am filing a bug. > > > > Gary Greenberg > > Staff Software Engineer > > Data Product Development, BI-A > > E: ggree...@visa.com > > M: 650-269-7902 > > > > [image: EmailSig-TaglineVersion] > > > > *From:* Greenberg, Gary <ggree...@visa.com> > *Sent:* Sunday, March 24, 2019 12:21 PM > *To:* users@netbeans.apache.org > *Subject:* NB10 freezes while downloading javadoc > > > > After I selected addAll from the prompt, Netbeans generated this function > call in the code and freezes. > > “Downloading HTTP Javadoc” message is on the bottom bar. > > It happened couple more times before and I could only kill IDE through the > task manager. > > Nothing is in the log file, though. > > Does anyone facing the same problem? How do you deal with that? Can I > avoid it by changing some settings? > >
