Thomas Steel wrote:

Yes, and thanks. In Windows 7, you can use Start > Control Panel , Programs, Uninstall a program, select OpenOffice.org 3.2, and use the Repair button at the top.

I was very excited to get this e-mail, because the solution seemed simple. Alas, when I do it & click Repair, I get: 'The feature you are trying to use is on a network resource that is unavailable' & then 'Enter an alternate path to a folder containing the installation package in the box below' & then 'The installation source for this product is not available. Verify that the source exists & that you can access it'.

My cause seems hopeless (or is there a way through all that?) TS

It sounds as if you've deleted the installation files, or they're someplace Windows can't currently get to. If they're still around, you can browse to the right folder from that dialog, or use Start, and specify setup.exe in the Search box to see if it finds such a file associated with OOo (and if so, run it). Otherwise, you'll need to either download OOo again, or find the downloaded file from before, and double-click it again. After the files have been unpacked, the setup.exe program should start again, and you'll end up in the installation dialogs and you'll be able to install or repair. Since there's a reference in the message to a network resource, it may be that your files unpacked to a network device that you need special permission to access; you can make sure that they unpack onto your desktop or some other accessible location this time.

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