You posted to the right group for assistance with installing. First off, there is a .pdf file (same place where you found setup.exe) which has installation details which may be worth a read.
It sounds like you have a CD-ROM driver, therefore you cannot install into the drive that the CD belongs to (I'm assuming that this is "D" drive). You need to extract the files from the file that is on the CD into a temporary file. Open that set of files, then re-run the setup.exe.... If you read the .pdf you'll find that this makes more sense. HTH, /paul On 6/29/05, Jack Cunningham <[EMAIL PROTECTED]> wrote: > > I have dial-up service. As a result, a friend downloaded OpenOffice on a CD > for me. I have tried to install it on my computer without success. After a > number of unsuccessful attempts on my computer, my friend showed me that she > could install it on her computer with no trouble......but I can't. I am told > that something is blocking it from allowing the installation to go all the > way. I have opened the Windows XP SP#2 firewall, shut off my AVAST > anti-virus, and shut off Zone Alarm. Nothing works. Someone told me that > there is a lock that I have to unlock. If so, I have not seen it in the > following activities that I have followed. > > To try to install it, I open "My Computer" on my desk-top, then double click > on CD-RW drive. It tells me to install the disc in the "D" drive. I do that > and the "OpenOffice" folder appears. But I get a window that tells me "Your > version of DLA can read files on this disc but you will not be able to edit > or add to them." and I click on "OK". > > Then I double click on the "OpenOffice" folder and a whole bunch of items > open including "setup.exe" at the bottom. I double click on that and the box > opens and it starts to install. The CD is running in the "D" drive. It > opens about 40 percent and stops....the installation stops and the CD stops > spinning. I then have a difficult time removing the CD. It keeps telling me > that the disc is in use but nothing is happening whatsoever. > > I give up. Can anyone tell me what to do to install OpenOffice that I am not > doing. Thank you. > > Signed a very frustrated Jack Cunningham > --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
