Hello Charles Marcus Am 2014-04-08 20:20, schrieb Charles Marcus: > On 4/8/2014 1:29 PM, Charles Marcus <cmar...@media-brokers.com> wrote: >> Ok, I've setup 4 of our users with zero problems, but I ran into one >> that had a problem, and I can't for the life of me get him working >> with the Contacts. >> >> There is nothing special about this user, he is in the same Security >> Group as all of the others who are working properly. >> >> I see the Shared Address Books in the SOGo web UI, and when I install >> the Connector and Integrator extensions in Thunderbird, his Calendars >> all sync up fine, and the Shared Address Books show up, but they are >> both empty, and say there are zero contacts in them. >> >> I've tried unsubbing and resubbing the Address Books, and even tried a >> fresh Thunderbird profile, same exact problem. >> >> So... as a last resort, how do I completely wipe/reset this user in >> the SOGo DB using the SOGo tool? > > Ok, well... that is bizarre... > > Why doesn't SOGo care about username case? > > This one user, for some reason, had his AD login username in proper > case. All other users have theirs in all lowercase. >
AFAIK that is an AD "feature". If your attribute is all lower case, then case doesn't matter while searching. But if you have different case all compares are case sensitive. > Why the heck would this break syncing the AB's? And why would Calendars > sync ok? > Good question! > Unsubbing/resubbing he two shared AB's fixed those, but his Personal > Address Book is still broken, so I guess I still need to reset him...? > What you need is sogo-tool. It has its own package so be sure it is installed. Perhaps you should backup this user before removing him with: sudo -u sogo /usr/sbin/sogo-tool backup ${PATH_FOR_BACKUP_FILES} ${USER_LOGIN_NAME} This will create one file with all settings and data of this user. Deleting a user from SOGo: sudo -u sogo /usr/sbin/sogo-tool remove ${USER_LOGIN_NAME} Kind regards, Christian Mack -- Christian Mack Abteilung Basisdienste KIM IT-Services Universität Konstanz
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