Hi Terri, If you were able to sign in online then maybe you somehow type the password incorrectly on your iPhone? Also, did you get an email with the following subject: Action Required: Re-connect Outlook 2016/2013 to Outlook.com after upgrade The message that follows starts like this (I did not list all of the message, if you haven't received it yet you don't have to worry about it anyways): Earlier this year we introduced the new Outlook.com, which helps you focus on what matters, collaborate effortlessly, and get more done. As part of the Outlook.com upgrade, we have moved your account to a more secure and reliable infrastructure. Now that your Outlook.com account has been upgraded, you’ll need to re-connect Outlook 2016 or Outlook 2013 to your Outlook.com account to ensure the best experience. If you do not re-connect to your upgraded Outlook.com account, you may experience email or calendar sync issues, unintended recipients getting added when replying to emails, or other issues listed here.
Now, this only talks about reconnecting to Outlook.com from Outlook 2013 or Outlook 2016, it does not mention the Outlook app for iPhone or Android. However, to be on the safe side, I am also going to delete my Outlook account on my iPhone and set it up again just to be sure it all works correctly. For the PC they mention two methods, one of them also is to delete the account and set it up again, to me this sounds easier than the other method and I'll do that. Regards, Sieghard -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Terri Stimmel Sent: Thursday, November 10, 2016 7:48 PM To: viphone@googlegroups.com Subject: Outlook App issue, I think Hello everyone, I have an issue. I think it is with the Outlook app, but I can't be sure. Although, I wouldn't know where else the problem could be. About an hour ago, I started having problems receiving mail on my phone, or at least, reviewing it. I know it's still coming in. But every time I go to the Outlook app, I am asked to sign in, because there has been a problem with my account. So I try to do this, and I am told the password is incorrect. But I know without a doubt that it's not. Mail works fine on my computer, and I even went to the website and signed in successfully. I tried closing the app, and then getting back in to it. But of course that didn't work. I will say though that when I did this, for a brief second I saw my inbox. I haven't tried shutting off the phone or rebooting it, because I really wasn't sure that would help. Any help or thoughts on this situation would be much appreciated. Thank you, Terri -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
