Hi,
Whether you ask for a refund or not I just wanted to say that while I too
have used social media to communicate with app developers it might also be
best to try to contact them via any email addresses they might have listed
in the app's settings area if it has one or in the app's description via the
app store as they might not monitor social media as closely as other
channels for reporting difficulties such as emails or web site forms.
For instance when I visited it at the app store here
https://itunes.apple.com/us/app/bills-monitor-bill-manager-reminder/id468993411?mt=8
I found a Bills Monitor Support link which took me here
http://www.maxwellapps.com/apps_2_bills_monitor.html
where I found an email address for contacting its developers.
I hope that helps.
Robin
-----Original Message-----
From: Gerardo Corripio
Sent: Saturday, May 27, 2017 9:10 AM
To: viphone@googlegroups.com
Subject: When would you ask for an app's refund?
Remember the other day when I recommended the Bills Monitor app, and wrote
to the devs via Twitter and so far no updates or nothing! so I wonder what's
would it take for you to ask for a refund? also if I leave the app on the
App-switcher and double-tap, as long as I don't close it, it'll stay within
the Bills menu, but if I close it, either I need to remember where the Bills
menu button was, or ask for sighted help. Would you ask for a refund, or
stick with the app, hoping someday the developper fixes it? Yes the cost is
a dollar ($19 here in Mexico); part of me wants to keep the app since as
mentiond before, the rest of the app is very accessible!--
Gera
Enviado desde Thunderbird
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