Do you know of a way to contact Spotify? I wanted to see if they had
any type of tech support. A friend of mine cannot get her Miss A to
play Spotify and she has a paid account.
******
character is found in how you treat people who cannot do anything for
you!
*From: *Mama Peach <mailto:mamape...@charter.net>
*Sent: *Monday, November 11, 2019 11:05 AM
*To: *viphone@googlegroups.com <mailto:viphone@googlegroups.com>
*Subject: *Re: I updated spotify and now can't read daly mix descriptions
I tried Spotify the other day and I can not get it to read anything. I
did a
search and can't read any of it. Very disappointing as when I used
Spotify
earlier this year, it worked perfectly for me. I need it for a party
that I
will be having, but I guess I will stick to Amazon Music for the songs
that
I need.
-----Original Message-----
From: Shermeen Khan
Sent: Monday, November 11, 2019 12:45 PM
To: viphone@googlegroups.com
Subject: Re: I updated spotify and now can't read daly mix descriptions
Hi again all,
Can anyone else replicate this problem? I am trying to figure out if
this is specific to me, my device, version of IOS, etc.
On 11/5/19, Aedan Something <aeda...@gmail.com> wrote:
> You’re welcome, in my experience developers need more than polite
requests
> from disabled people before they take us seriously. Skip the Dishes has
> refused to change their app framework or label their buttons after many
> attempts. Giving the app makers a low rating and encouraging other
people
> to
> do the same because the developer has broken Apple’s accessibility
> guidelines and therefore is refusing to serve the whole public might
do a
> better job of encouraging positive change.
> I hope more developers respect all of us whatever it takes.
> Aedan
>
>> On Nov 4, 2019, at 7:47 AM, Shermeen Khan <shermee...@gmail.com> wrote:
>>
>> Thank you, Eden. I really hope more people contact spotify, however,
>> as I worry it won't get fixed otherwise.
>>
>>
>> On 11/4/19, Aedan Something <aeda...@gmail.com> wrote:
>>> Hi Shermeen, that lesson is hard to learn for everyone. If spotify
>>> doesn’t
>>> help a good idea might be to give them a low star rating on the app
>>> store.
>>> Maybe if we treat accessibility issues like the real problems they are
>>> developers will listen to us.
>>> Good luck, Aedan
>>>
>>>> On Nov 2, 2019, at 2:38 PM, Shermeen Khan <shermee...@gmail.com>
wrote:
>>>>
>>>> Hello again,
>>>>
>>>> Just a quick update. I contacted Spotify support via their website,
>>>> and the chat feature was remarkably accessible. The person I was
>>>> chatting with offered to escalate the concern to a specialist,
and now
>>>> I'm just waiting to hear from someone. I'd urge other VO users
who are
>>>> having similar issues with the update to do the same thing, or maybe
>>>> there's a more effective way of getting some movement here.
>>>>
>>>> Thanks,
>>>> Shermeen
>>>>
>>>>
>>>> On 11/2/19, Shermeen Khan <shermee...@gmail.com> wrote:
>>>>> I should have learned my lesson by now: update apps at your won
risk.
>>>>> I am running IOS 12.something on an iPhone 8, and just updated
to the
>>>>> latest version of spotify. They indicated "accessibility fixes" as
>>>>> part of the update. As the subject line says, in my "made for
Shermeen
>>>>> K" heading, I can see my daily mixes listed, but it used to say
>>>>> something like "daily mix 1: Sela, Andrew Peterson, Audry assad and
>>>>> more. Daily mix 2: The Monteberity Singers, choir of kings college,
>>>>> and more. and now it's not saying any of those types of
descriptions,
>>>>> just daily mix 1, daily mix 2, daily mix 3, etc. which doesn't
tell me
>>>>> anything useful. Is anyone else having this problem?
>>>>>
>>>>> Thanks very much,
>>>>> Shermeen
>>>>>
>>>>
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