Hi Ronni --

-- I've got quite an old HP 5MP Laserjet, how do I check if it's
connected via Ethernet/Appletalk (yes, this should be obvious, I plead
old age). I checked System Preferences/ Hardware/Printers for the 5MP,
it doesn't seem to say. I have a network which connects to another
Mac, router, printer etc with blue cables. Thanks if you can help.....

David Noel
2009 Oct 2

===========

On Fri, Oct 2, 2009 at 7:36 AM, Ronda Brown <ro...@mac.com> wrote:
>
> Hello Michael,
>
> You don't mention what Model HP Laserjet Printer your friend is using (or
> trying to use) in Snow Leopard.
>
> "Snow Leopard is the first version of Mac OS that doesn’t support AppleTalk.
> While that shouldn’t be an issue for most people, if have an ancient printer
> that uses Ethernet and AppleTalk to connect to your computer, you might have
> a problem."
>
> This HP Support Document covers Mac OS X 10.6 HP Printer issues and how to
> solve them:
> <http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01844177&prodTypeId=18972&prodSeriesId=25469>
>
> Another very good article here:
> <http://www.mariasguides.com/2009/09/03/using-an-hp-laserjet-2100tn-with-snow-leopard/>
>
>
> Cheers,
> Ronni
>
> 17" MacBook Pro Intel Core 2 Duo
> 2.4 GHz / 4GB / 800MHz / 500GB
> OS X 10.6.1 Snow Leopard
>
>
> On 01/10/2009, at 5:34 PM, Michael Hawkins wrote:
>
>>
>> A colleague cannot get his printer to print Word documents since
>> installing
>> OS 10.6.1.
>>
>> He has a current model iMac.
>>
>> He gets a library error message when attempting print Word documents.
>>
>> Adobe pdf docs print, even though "printer offline" message is displayed.
>>
>> Can't find any new drivers on HP USA site.
>>
>> Has checked for updates to Word, reinstalled driver, repaired permissions,
>> unplugged and replugged printer, restarted and torn hair out.
>>
>>
>> In short, none of the tried and true methods have worked.
>> Any suggestions?
>>
>> Regards,
>>
>> Michael Hawkins.
>>
>
>
>
>
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