Hi Ronni -- -- I've got quite an old HP 5MP Laserjet, how do I check if it's connected via Ethernet/Appletalk (yes, this should be obvious, I plead old age). I checked System Preferences/ Hardware/Printers for the 5MP, it doesn't seem to say. I have a network which connects to another Mac, router, printer etc with blue cables. Thanks if you can help.....
David Noel 2009 Oct 2 =========== On Fri, Oct 2, 2009 at 7:36 AM, Ronda Brown <ro...@mac.com> wrote: > > Hello Michael, > > You don't mention what Model HP Laserjet Printer your friend is using (or > trying to use) in Snow Leopard. > > "Snow Leopard is the first version of Mac OS that doesn’t support AppleTalk. > While that shouldn’t be an issue for most people, if have an ancient printer > that uses Ethernet and AppleTalk to connect to your computer, you might have > a problem." > > This HP Support Document covers Mac OS X 10.6 HP Printer issues and how to > solve them: > <http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01844177&prodTypeId=18972&prodSeriesId=25469> > > Another very good article here: > <http://www.mariasguides.com/2009/09/03/using-an-hp-laserjet-2100tn-with-snow-leopard/> > > > Cheers, > Ronni > > 17" MacBook Pro Intel Core 2 Duo > 2.4 GHz / 4GB / 800MHz / 500GB > OS X 10.6.1 Snow Leopard > > > On 01/10/2009, at 5:34 PM, Michael Hawkins wrote: > >> >> A colleague cannot get his printer to print Word documents since >> installing >> OS 10.6.1. >> >> He has a current model iMac. >> >> He gets a library error message when attempting print Word documents. >> >> Adobe pdf docs print, even though "printer offline" message is displayed. >> >> Can't find any new drivers on HP USA site. >> >> Has checked for updates to Word, reinstalled driver, repaired permissions, >> unplugged and replugged printer, restarted and torn hair out. >> >> >> In short, none of the tried and true methods have worked. >> Any suggestions? >> >> Regards, >> >> Michael Hawkins. >> > > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> > > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>