On 20/7/10 10:27 PM, "Pedro" <pfow...@iinet.net.au> wrote:

> 
> Evening all
> 
> Am having some shut down problems with my other half's 27" iMac.
> 
> 3.06 GHz intel core duo
> 4GB  1067  MHz
> OS X  10.6.4
> 
> Every time we shut it down (from the apple menu) the following happens, the
> screen darkens like a curtain coming down and the following warning comes up.
> 
> 'You need to restart your computer. Hold down the power button until it turns
> off,
> then press the power button again'
> This is repeated in several languages.
> 
> The restart goes as normal and with no problems except for the following
> warning 
> 
> ' You shut down the computer because of a problem' with an option to report or
> ignore   
> 
> Any help gratefully received
> 
> regards
> 
> Pedro
> 


Hi Pedro

What you've mentioned is called a Kernel Panic.
It can happen for a variety of reasons, both software based and hardware
based.

First thing I would try is to repair Permissions from Disk Utility.
After that if still problems, reinstall the 10.6.4 Combo update from the
Apple download.
<http://support.apple.com/kb/DL1048>

If you're fairly game, you can also work through Console (Applicataions -
Utility Folder - Console). That can sometimes list what is causing the
Kernel Panic and point to the problem.

These three links may also help to trace the problem,...
<http://support.apple.com/kb/ht1392>
<http://support.apple.com/kb/ht2546>
<http://www.thexlab.com/faqs/kernelpanics.html>

Kind regards
Daniel

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: <daniel @ macwizardry . com . au>
Web:   <http://www.macwizardry.com.au>


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