On 20/07/2010, at 10:44 PM, Daniel Kerr wrote:

> 
> On 20/7/10 10:27 PM, "Pedro" <pfow...@iinet.net.au> wrote:
> 
>> 
>> Evening all
>> 
>> Am having some shut down problems with my other half's 27" iMac.
>> 
>> 3.06 GHz intel core duo
>> 4GB  1067  MHz
>> OS X  10.6.4
>> 
>> Every time we shut it down (from the apple menu) the following happens, the
>> screen darkens like a curtain coming down and the following warning comes up.
>> 
>> 'You need to restart your computer. Hold down the power button until it turns
>> off,
>> then press the power button again'
>> This is repeated in several languages.
>> 
>> The restart goes as normal and with no problems except for the following
>> warning 
>> 
>> ' You shut down the computer because of a problem' with an option to report 
>> or
>> ignore   
>> 
>> Any help gratefully received
>> 
>> regards
>> 
>> Pedro
>> 
> 
> 
> Hi Pedro
> 
> What you've mentioned is called a Kernel Panic.
> It can happen for a variety of reasons, both software based and hardware
> based.
> 
> First thing I would try is to repair Permissions from Disk Utility.
> After that if still problems, reinstall the 10.6.4 Combo update from the
> Apple download.
> <http://support.apple.com/kb/DL1048>
> 
> If you're fairly game, you can also work through Console (Applicataions -
> Utility Folder - Console). That can sometimes list what is causing the
> Kernel Panic and point to the problem.
> 
> These three links may also help to trace the problem,...
> <http://support.apple.com/kb/ht1392>
> <http://support.apple.com/kb/ht2546>
> <http://www.thexlab.com/faqs/kernelpanics.html>
> 
> Kind regards
> Daniel
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: <daniel @ macwizardry . com . au>
> Web:   <http://www.macwizardry.com.au>
> 
> 
> **For everything Macintosh**
> 
> 
> 

Hi Daniel

Thanks for the prompt reply, I have tried the repair permissions to no avail, I 
will try the combo upgrade next.

The only  software change I am aware of is Dropbox which apparently installs 
Growl without any knowledge.

cheers

Pedro 




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