Hi Peter,

Where the policy says "in control of the phone" is the implication that someone 
must snatch the phone from your daughter's hand or from in front of her if she 
is sitting at a cafe? That seems to be covering an extremely rare contingency.

Cheers,
Carlo

On 12/03/2012, at 8:05 , Peter Hinchliffe wrote:

> 
> On 10/03/2012, at 12:57 PM, Roger Kortas wrote:
> 
>> Well so far.
>> 
>> I have phoned Apple
>> Phoned Optus
>> Driven to the Wembley Police station and found its closed and only open 
>> Monday to Friday
>> Phoned the police and was told please take it to a police station!
>> 
>> So see what I mean thats a few hours already for being honest and still have 
>> to try and find time to get to an open police station
>> 
>> If it was mine it would be insured and also have my contact number on the 
>> login screen.
>> 
>> Roger
> 
> 
> Don't waste your money on insurance if you think it will protect you against 
> theft. My daughter's iPhone 4s was stolen along with her handbag at a public 
> swimming pool a few weeks ago. She had taken the precaution of "insuring" it, 
> but upon making a claim she was told she was not covered because (and I 
> quote) "she was not in control of the phone at the time it was stolen". 
> Apparently this was somewhere buried deep within the fine print… 
> 
> Peter Hinchliffe        Apwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482    Mob 0403 046 948
> --------------------------------------------------------------------
> Mac because I prefer it -- Windows because I have to.
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