Before Ronni gets in :-), what email client are you using, and what service provider?

The harder to answer question is what email delivery mechanism you are using? Is it POP or IMAP. You might need to look at your account settings to answer this...

Cheers
Rob

On 19/02/14 11:09 AM, Jennifer Lefroy wrote:
Good Morning,
My husband uses a Logitech wireless mouse M525 with his Mac Laptop Version OS X 10.5.8. Lately he has complained of losing emails he does not believe he has deleted and which do not appear in trash. Yesterday when I was trying to help (!), had my hand on the mouse and the highlighted email disappeared, was not in trash and I had to recover it from Time Machine. I have not found a solution on Google.

I have looked at the archives and also tried Google without finding anything relevant.

Does anyone have any suggestions, please?

Many thanks,
Jennifer


-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

--
Dr Rob Phillips
I don't know about you, but I live in a society, not an economy
Member of the Moore-Cowan regional group of the Greens (WA)
rphillips6...@gmail.com 0416 065 054
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>