Thank you Rob, I will try your suggestions. I do wonder if it could be unwanted action on the part of the mouse. Is this possible does anyone know? Regards, Jennifer
On 19 February 2014 17:31, Rob Phillips <r.phill...@iinet.net.au> wrote: > If it's POP mail then the message gets downloaded directly to your > computer. > > So if the emails appear on the laptop, and then disappear, then I don't > think this can be a server problem. > > I'm not familiar with how Mail works. If it uses a file system, then > disappearing messages implies a flaky hard disk. > > If it uses a database, disappearing messages implies a flaky database - > which *may* be related to a flaky hard disk. > > I'd be running disk utility and a hardware test. Boot up with the d key > pressed - I hope I remembered this correctly! > > Can you google 'repair mail mailbox' or similar? > > Hope this gets you started. > > Rob > > > > On 19/02/14 2:37 PM, Jennifer Lefroy wrote: > > Our service provider is Zetta net, formerly Highway1, and we have been > with them for many years. We use Mac Mail and I believe it to be a POP > account. It seems only to be happening on the lap top. we receive mail > also on desktop, iPhone and iPad. Deleting on the iPhone deletes from the > server, but this doesn't affect those already downloaded and these are the > ones going missing and as far as I know only from the laptop. > > I hope that helps, > Jennifer > > > On 19 February 2014 13:09, Rob Phillips <r.phill...@iinet.net.au> wrote: > >> Before Ronni gets in :-), what email client are you using, and what >> service provider? >> >> The harder to answer question is what email delivery mechanism you are >> using? Is it POP or IMAP. You might need to look at your account settings >> to answer this... >> >> Cheers >> Rob >> >> >> On 19/02/14 11:09 AM, Jennifer Lefroy wrote: >> >> Good Morning, >> My husband uses a Logitech wireless mouse M525 with his Mac Laptop >> Version OS X 10.5.8. Lately he has complained of losing emails he does not >> believe he has deleted and which do not appear in trash. Yesterday when I >> was trying to help (!), had my hand on the mouse and the highlighted email >> disappeared, was not in trash and I had to recover it from Time Machine. I >> have not found a solution on Google. >> >> I have looked at the archives and also tried Google without finding >> anything relevant. >> >> Does anyone have any suggestions, please? >> >> Many thanks, >> Jennifer >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> >> >> -- >> Dr Rob Phillips >> I don't know about you, but I live in a society, not an economy >> Member of the Moore-Cowan regional group of the Greens (WA) >> rphillips6...@gmail.com 0416 065 054 >> >> > -- > Rob Phillips > r.phill...@iinet.net.au Mobile: 0416 065 054 > Webmaster: Nanga Music Festival - Where music meets nature. 10-12 October, > 2014 > http://nangamusic.org.au > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - < > http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >
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