On Dec 31, 2007 6:42 PM, James McKenzie <[EMAIL PROTECTED]> wrote: > I agree. If you cannot find the application or a demo version to work > with, how can you fix the > bug. Logs and other helpers go a long way. Maybe an intro page as to > what is needed and how > to get it. This will become more and more critical as the project > approaches 'release' status (1.0). > Also, marking bugs as having insufficient information to fix advises the > reporter that the project > needs more information to help or troubleshoot.
Maybe add a resolution of NEEDMOREINFO? > This would put a heavy load on the bug admins and actually slow down the > process. I work on > other projects. Clicking on the "NEW BUG" link should take a person to > a web page with reporting > criteria. At this point, the reporter will read through a page of what > should be done to report a > bug. After clicking a 'I read and understand the reporting > requirements', then the reporter will be > able to submit a bug. After a few cycles of this, regular reporters > will not be subject to this page and > will be taken instead to the regular bug reporting page. For the > occasional reporter, this is a good way > to handle bug reports, IMHO. Agreed. - Austin