osTicket is pretty sweet. On Tue, Jul 19, 2011 at 10:33 AM, Adam Wead <amsterda...@gmail.com> wrote:
> I'd recommend Jira: > > http://www.atlassian.com/software/jira/ > > We use it primarily for software projects and bug tracking, but it can > easily be configured as a helpdesk application, and still be used for other > things. Very configurable, easy to setup and maintain and they have reduced > pricing for non-profits and government institutions. I'm not sure about HR > applications, though. > > ____________________________________________ > Adam Wead > Systems and Digital Collections Librarian > Rock and Roll Hall of Fame and Museum > > > > On Tue, Jul 19, 2011 at 10:22 AM, Robert Heller <hel...@deepsoft.com>wrote: > >> At Tue, 19 Jul 2011 12:32:50 +0100 CentOS mailing list <centos@centos.org> >> wrote: >> >> > >> > Hi all, sorry for being OT but would any of you recommend a ticketing >> system? >> > We'd like something pretty comprehensive to cover helpdesk and HR stuff >> as >> > well as software bugs/requests. There seems to be a million variations >> > out there. >> >> > _______________________________________________ > CentOS mailing list > CentOS@centos.org > http://lists.centos.org/mailman/listinfo/centos > >
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