On Mon, Nov 17, 2003 at 02:59:24PM +0200, Harijs Buss wrote: > I have all the time this strange feeling that Mandrake could do even much > better with such a minimum of CRM efforts... Hope it will happen soon ;-)
CRM == Customer Relationship Management??? I don't know if that is such an important matter, compared to some other problems Mandrake has (not talking about the financial matters, even) I think your analysis about the confusion in terminology and functionality in Mandrake is quite accurate (unfortunately). It is such a shame that MDK doesn't have the financial resources yet (I assume) to hire some experienced software quality management people to guide the well meant efforts of the internal and external developers to be more efficient in reaching a well oiled distribution making team. (I'm not implying that I know better, I just know enough to notice the lack of oil and lack of clear priorities.) For me I'd say these were the priorities I'd like to see: - work on almost any hardware or say it won't work during install. (I'm not talking about LG's faults) - Consistent configuration and hardware management tools - have one well tested desktop management system (KDE) that doesn't show any obvious flaws noticable by average users - make sure basic applications are thoroughly tested for quality, stability and performance - security updates and installation sources are stable Everything else is of course very important too, but when the basics are more stable, the whole system is more tolerant for whatever else gets installed. [/rant] ;-) Simon
