Hi

> In Thunderbird you can use the folder-account addon to get the identity set
> per folder, so that the sender matches the info@ account when sending mail.
> 
Together with this addon this might be a solution. Thank you for the
hint! I will give it a try.

On Tue Apr  2 14:56:52 2024, Kees van Vloten wrote:
> 
> On 02-04-2024 14:34, Maksim Rodin wrote:
> > Hi
> > I am not critical but just want to share some thoughts regarding this
> > way of handling shared mailboxes:
> > > In general how i do it is just make an info@ account and login as an imap
> > > user
> > > 
> > > this allows multiple info@ users especially in thunderbird to be connected
> > > as a seconday account accross any device.
> > > 
> > > aka just treat any shared mailboxes as actual mail accounts, way simplier
> > > and easier to manage?
> > > 
> > This is the way we do it right now. It does not seem to be safe or easy
> > to manage.
> > 1) There must be at least one person which is supposed to give the
> > password of the shared mailbox to all new users of this mailbox.
> > And I think the mail administrator is not supposed to be that person
> > in terms of security.
> > 2) What if you have to change the password of this shared mailbox?
> > What are the many users of this mailbox supposed to do if that happens?
> > 3) What happens if a user of this mailbox (who knows the password)
> > leaves the company?
> > 4) The more people know the password of the shared mailbox the higher is
> > the possibility that this password might fall into the wrong hands.
> > 
> > > any user can then move/delete etc an email that they will be looking after
> > > thus updating the info@ at the same time.
> > > 
> > > its very common today to have info@ and accounting@ with multiple users
> > > attached to these as different people will be responsible for different
> > > emails
> > > 
> > > thunderbird allows drag and drop accross email accounts (only one email 
> > > at a
> > > time), this allows easy management.
> > I fully agree with that.
> > 
> > The main problem I am trying to solve is the password management.
> > To be more precise I do not want to be responsible for managing passwords
> > of these shared mailboxes due to the reasons mentioned above.
> 
> This problem is solved for you when you project the shared mailbox as a
> shared folder in the the user's account.
> 
> The user uses his/her password, kerberos ticket, or what method you have, to
> login and sees all mailboxes it is entitled to. If (s)he get more or less
> entitlements you simply change permissions on the shared folders.
> 
> In Thunderbird you can use the folder-account addon to get the identity set
> per folder, so that the sender matches the info@ account when sending mail.
> 
> - Kees.
> 
> > 
> > On Tue Apr  2 07:43:49 2024, Paul Kudla (SCOM.CA Internet Services Inc.) 
> > wrote:
> > > In general how i do it is just make an info@ account and login as an imap
> > > user
> > > 
> > > this allows multiple info@ users especially in thunderbird to be connected
> > > as a seconday account accross any device.
> > > 
> > > aka just treat any shared mailboxes as actual mail accounts, way simplier
> > > and easier to manage?
> > > 
> > > any user can then move/delete etc an email that they will be looking after
> > > thus updating the info@ at the same time.
> > > 
> > > its very common today to have info@ and accounting@ with multiple users
> > > attached to these as different people will be responsible for different
> > > emails
> > > 
> > > thunderbird allows drag and drop accross email accounts (only one email 
> > > at a
> > > time), this allows easy management.
> > > 
> > > 
> > > 
> > > 
> > > 
> > > Thanks - Paul Kudla (Manager SCOM.CA Internet Services Inc.)
> > > 
> > > Have A Happy Tuesday !!!
> > > 
> > > Scom.ca Internet Services <http://www.scom.ca>
> > > 004-1009 Byron Street South
> > > Whitby, Ontario - Canada
> > > L1N 4S3
> > > 
> > > Toronto 416.642.7266
> > > Main 1.866.411.7266
> > > Fax 1.888.892.7266
> > > Email p...@scom.ca
> > > 
> > > On 2024-04-02 7:25 a.m., Maksim Rodin wrote:
> > > > Hello
> > > > I wonder if there is a right way to make a shared mailbox?
> > > > I do not mean "shared folder" but a whole mailbox.
> > > > E.g. I have a mailbox i...@company.com and I have a user mailbox 
> > > > us...@company.com.
> > > > I would like that a user which can already authenticate as 
> > > > us...@company.com
> > > > can setup another account in his Thunderbird as, say, 
> > > > us...@company.com\i...@company.com
> > > > or something like user1*info, enters his own password and can use the 
> > > > mailbox
> > > > i...@company.com as his second mailbox.
> > > > It might be something similar to master user feature but I do not want
> > > > the us...@company.com to have access to all the mailboxes on the 
> > > > dovecot imap server.
> > > > 
> > > _______________________________________________
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-- 
Best regards
Maksim Rodin

С уважением,
Родин Максим
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