> 
> > I keep finding myself in a corner with a user. He uses mail
> extensively, which
> > is fine, he has a huge archive of own professional correspondence,
> which is
> > fine, but he uses mail folders as if they were regular system folders,
> with
> > very long paths, and keeps renaming them and moving them around, daily,
> > breaking the mail index
> 

I am offering users auto archiving of inbox and sent messages folders, both 
will be combined into a folder 2024 etc. Most users even appreciate this.

A bit weird is the moving of folders, most people have some logics behind it, 
and stay with it. Maybe he is using some shitty client on the phone? You have 
no idea what kind of crap 'rookie I only care about how it looks' developers 
can produce. I can remember trying to offer assitance to developers of such 
app. My user was using their app, and it generated like 800% more load than the 
average user constantly(can't remember exactly).

> 
> > and ultimately wasting his own time looking around for
> > lost mail. His Inbox holds a gargantuan of subfolders, causing both the
> client
> > and the server to overwork each time he opens the mail. His Archive is
> a maze

I don't get why you care? I am little surprised to read that this could be an 
issue. Is this maybe related to how you store messages? I am using this mdbox. 
I think nothing much changes there if they create/move folders etc. I have 
everything in 4mb files.

> > of subfolders with repeating names. I advised him almost daily across
> 20 year
> > on how to stay organised, but he keeps abusing the service.

I have users that are doing the same, and offline clients are very capable of 
searching and retrieving messages. Never heard anything about this being a 
problem.

> Semantically, he may be inept/disorganized/unappreciative, but I wouldn't
> raise this to abuse.  However, the damages are often the same.  Maybe
> the fix is not technical but social by making it clear you're done trying
> to fix his mistakes and he's on his own.  Just sayin'.
> 
> > I want to help him by limiting what he can do with folders. This is the
> agenda:
> > 1. the Archive is the only place where he can create folders;
> 
> I'm guessing https://doc.dovecot.org/configuration_manual/acl/
> 
> > 2. folder names have a maximum length of 20 characters.
> 
> No clue here: maybe artful remapping of namespaces?
> 

What about switching this user to different storage? I think that is doable and 
not that much work for one user. I am really surprised about reading this, 
since I have never experienced anything like this. I can't really believe I 
have been so clueless for decades ;) Can this really be an issue?



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