Hi Eric,
There is a reason that Xfinity is the most hated corporation in America.
I had a similar problem with them.
What all the other commenters are telling you is true; legally you are
in the right. However, good luck on making your legal rights stick.
Your only practical solution is to find another provider.
73,
Steve
AA4AK
On 10/20/2021 2:21 PM, eric norris via Elecraft wrote:
Dear Gang:
Xfinity, our internet provider, showed up at 7:30am this morning, to explain to
the XYL that we were being cut off for good because my amateur radio activities
had caused wide area outages. Oddly, these wide area outages did not include
my own house. They told her the antennas themselves--absent any power--were
the problem
The last time I was threatened, I installed chokes and opto-isolaters on our
shielded ethernet lines, and after being told they use 14Mhz as their carrier
frequency, I have stayed off 20m, only using 100w unless I'm in a rare contest.
I asked to speak to a technical guy--they gave me a number which I called, but
he never called back.
Any Ideas? Does anyone have a contact at the ARRL, or know a communications
lawyer? Comcast/Xfinity will be back out here at 2pm Pacific time--I'd
appreciate any help.
My XYL depends on an internet connection to work. Being off the air is
unimaginable.
Frantic,
73, Eric WD6DBM

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