Don,

This is a generic message that happens when the update fails.  Have you
gotten this multiple times or just once?  If just once, I would suggest
that you try again.  Keep us posted on whether you get the same message.


Eric Wachsmann
FlexRadio Systems

On Fri, Apr 1, 2016 at 10:14 AM, Don Plunkett <dp...@telus.net> wrote:

> The error message is “this smartSDR version is incompatible with the
> selected radio’s Model”. I get the same message when I try to downgrade to
> version.6.21. Sorry, I should have included the error message.
>
>
>
> Don
>
>
>
>
>
> *From:* Eric Wachsmann [mailto:e...@flex-radio.com]
> *Sent:* April 1, 2016 8:42 AM
> *To:* Don Plunkett
> *Cc:* flexradio@flex-radio.biz
> *Subject:* Re: [Flexradio] Flex 6300 and v1.6.21
>
>
>
> Don,
>
>
>
> Are you getting an error message?  Can you tell us more about what you are
> seeing?  Also, feel free to open a helpdesk ticket at
> http://helpdesk.flexradio.com for official support.
>
>
>
>
>
> Eric Wachsmann
>
> FlexRadio Systems
>
>
>
> On Thu, Mar 31, 2016 at 8:37 PM, Don Plunkett <dp...@telus.net> wrote:
>
> My computer refuses to update from .17 to .21 . anyone have an answer?  The
> other updates seem to have worked. . Don Va6FH
>
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>
>
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