Le 01/09/2011 22:56, Jean-Francois Sanfacon a écrit :
Selecting a category should be better. When you change category, all  extra 
field appear for this one.

Extra fields will not be added. Templates permit only to predefined or hidden fields and set mandatory ones.


So as admin, you can add custom field for this ticket.
This should be more intuitive for user too.

But I agree whit you. I think that for the user, selecting a category is the best and easier solution.

Regards

Julien




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