On 11/12/2017 11:01 AM, John Ralls wrote:
On Nov 12, 2017, at 4:38 AM, Chris Szilagyi <ch...@apex-internet.com> wrote:
Hello:
Recently our Discover credit card online banking stopped working. It seems to be caused
by our credit card number being changed, I think, as the time it stopped was around the
time they changed it. Originally I went in to the AQBanking setup and just changed the
account # there, and tried to download transactions and get the "no transactions for
the selected time period" message. I then tried deleting the online account in the
AQBanking setup, and re-created it, but still get the same error. I did notice that at
the end of the AQBanking setup wizard where you select the associated GNUCash account,
the GNUCash account has the old credit card # on it under the Account ID column, but I am
not sure if that really matters, I haven't been able to find any way to change the
Account ID. If it doesn't matter anyway, then I'm not concerned with it as long as it
works.
Am I doing this correctly and does anybody have any ideas of something else I
can try? I appreciate the help. Thank you.
Check the download period in the first dialog box that comes up when you select
Actions>Online Actions>Get Transactions. GnuCash resets the “last retrieved
date” to today even when the retrieval is unsuccessful, so on subsequent attempts one
must set the beginning date to the date of the last sucessful retrieval.
The name of the target account doesn’t matter as long as it’s the account you
want to use.
Regards,
John Ralls
I have tried setting the dates to as far back as 6 months, and up to the
past 30 days' worth... and still receive the same message. Thank you for
clarifying the account name.
If there is anything else I can try please let me know, thank you!
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