I took out the trailer yesterday so I guess we will see what happens. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Travis Rabe Sent: Friday, May 27, 2005 10:08 AM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Blank e-mails
What happens if you stop inserting the trailer from declude? T _____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Neil Olson Sent: Friday, May 27, 2005 7:52 AM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Blank e-mails We are experiencing the EXACT same thing that Ryan just mentioned since Jan/Feb. Exact same header info, just happens to be a very bad situation when your CIO is on the receiving end. It is hard to tell him that the fix to the problem is logging in through the web interface. Neil Olson IT Department Grand View College Des Moines IA 50316 _____ From: [EMAIL PROTECTED] on behalf of Ryan Farnsworth Sent: Thu 5/26/2005 5:00 PM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Blank e-mails We have exactly the same problem. Outlook 2003 sp1 on this end - Notes on the other. The one thing I do see is that in the headers all of the unreadable messages have "Content-transfer-encoding: base64". We receive many other messages from these same senders with Content-type: text/plain; charset=US-ASCII and never have a problem with these. The users on the other end swear up and down that they are not doing anything differently when they send the messages that come through as base64 and that they are set to send in plain text??? Very frustrating. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tim Cook Sent: Thursday, May 26, 2005 4:42 PM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Blank e-mails Yes, we do add the tag "This e-mail scanned for viruses by Declude Virus" In fact, this is the only part that shows on the e-mails that come through blank. I will go back and check the log files also to see if I can see anything. Thanks for the response. Tim Cook -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of CyberSharks.Net Support Team Sent: Thursday, May 26, 2005 3:13 PM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Blank e-mails Do you have any modifications to the body of the email itself such as a "Scanned by Declude" tag at the bottom of each message or something similar. I have seen this cause problems in Outlook Meeting Requests before but not in an actual email. May be something to test. Also check the logs. Usually blank subjects/email text mean there was a virus scanner that deleted the D* file for the message but not the S* file. This is the cause of the blank messages most of the time. Justin Dixon, CCNA CyberSharks.Net, Inc. http://www.cybersharks.net -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tim Cook Sent: Thursday, May 26, 2005 4:52 PM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Blank e-mails Just to add, I found out that the domain that we are having a problem with all use Lotus Notes for their e-mail. Are there any problems with Lotus Notes talking with I-mail? Tim Cook Varsity Contractors IT Technical Support (208) 232-8599 x3035 [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tim Cook Sent: Thursday, May 26, 2005 2:17 PM To: IMail_Forum@list.ipswitch.com Subject: [IMail Forum] Blank e-mails Has anyone ever seen e-mails that are downloaded from I-mail to either Outlook or Outlook Express where the body of the e-mail is completely blank? We are having this happen a lot lately with a certain external domain. It seems to only happen when people from this domain reply to a e-mail. However lately it has also happened within the company, e-mail both sent and received from our I-mail server on the same domain. If I view the e-mail on the webmail before I download it to my Outlook, I can view it fine. However, when I download it to Outlook, something is stripping off everything in the body, so it comes through blank. I read on Microsoft that sometimes Office XP before SP3 can cause this, however, the people that it is happening to both have Office 2003 with all the updates and Service Packs. This is becoming a big problem, and I'm just wondering if it has anything to do with I-mail, or if it is a Windows or Office problem. Thanks in advance for any responses. Tim Cook --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ --- [This E-mail scanned for viruses by Declude Virus] --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
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