Hi, 25.04.2016 14:55 - jan.dre...@bertelsmann.de schrieb:
> I already posted this on otterhub, but I thought the audience > may be bigger when writing to you, too: opening more requests on many channels does not always help. It might be the opposite. > No response to this yet. I cannot believe we there is no-one who > was using free-text fields with ITSM 3.X and already upgraded to 4.X :-( This is a open source community. You can not *expect* answers and solutons from volunteers. If you need help, you should buy commercial support. And no, I do not have an answer for your topic. best regards Florian
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