Hi, 03.06.2016 18:57 - Frank Thommen schrieb: > our OTRS instance (5.0.9 on CentOS 6) has a proxy configured in > SysConfig Core::Package::Proxy > In the OTRS System Log I can see: > > Fri Jun 3 18:31:23 2016 error OTRS-CGI-47 Can't perform POST on [1]> https://cloud.otrs.com/otrs/public.pl: 500 Can't connect to > cloud.otrs.com:443 (Connection refused)
mostly it is a missing shlash '/' at the end of your proxy configuration. wrong: user@http://proxy:port correct: user@http://proxy:port/ You can try to start the Cloud Checker /opt/otrs/bin/otrs.Console.pl Maint::CloudServices::ConnectionCheck This gives some more detailed information. Best regards, Florian [1] https://cloud.otrs.com/otrs/public.pl:
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