Hi all, I've just migrated from OTRS v4.0.8 on windows appliance to OTRS v5.0.10 on a Fedora 23 station. All seems to be fine.
Except... fetching the emails manually. When I try to fetch the emails with the link on the postmaster page in Admin zone, I receive the error below. I wonder if there are differences in fetching emails methods between v4 and v5 ? And between fetching emails manually with that link and fetching automatically with the cronjob / daemon ? Indeed, the emails are correctly fetched and sorted in the corresponding tickets automatically. Does someone encounter the same behavior ? Thanks ! The error I noticed : An error occurred. Message d'Erreur: IMAPS: Can't connect to clean.o2switch.net . Vous pouvez Envoyer un rapport de bug ou Revenir à la page précédente. Détails de l'erreur Backend ERROR: OTRS-CGI-0 Perl: 5.22.1 OS: linux Time: Wed Jun 8 09:49:02 2016 Message: IMAPS: Can't connect to clean.o2switch.net RemoteAddress: 37.58.171.139 RequestURI: /otrs/index.pl?Action=AdminMailAccount;Subaction=Run;ID=5;ChallengeToken=NFXCXFFiiZqmJakGtjgdzlAXJNEMJ1ID; Traceback (15683): Module: Kernel::System::MailAccount::IMAP::_Fetch Line: 142 Module: Kernel::System::MailAccount::IMAP::Fetch Line: 86 Module: Kernel::System::MailAccount::MailAccountFetch Line: 440 Module: Kernel::Modules::AdminMailAccount::Run Line: 60 Module: Kernel::System::Web::InterfaceAgent::Run Line: 1053 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40 Module: (eval) (v1.99) Line: 207 Module: ModPerl::RegistryCooker::run (v1.99) Line: 207 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173 Module: ModPerl::Registry::handler (v1.99) Line: 32 Egareg JAOUEN Ingénieur Recherche&Développement Tel : +33 2 31 35 34 81 │ egareg.jao...@elitt.com 8 rue Léopold Sédar-Senghor - 14460 Colombelles - France │ www.elitt.com To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
