*Hi,
For a few days, I have two errors in system logs.*
*the first*
/DBD::mysql::st execute failed: Lost connection to MySQL server during
query at /opt/otrs/Kernel/System/DB.pm line 559.
ERROR: OTRS-UnlockTickets-10 Perl: 5.8.8 OS: linux Time: Thu Jun 9
06:15:15 2016
Message: Lost connection to MySQL server during query, SQL: 'SELECT
st.tn, st.ticket_answered, st.id, st.timeout, sq.unlock_timeout FROM
ticket st, queue sq WHERE st.queue_id = sq.id AND st.ticket_answered
!= 1 AND sq.unlock_timeout != 0 AND st.ticket_state_id IN ( 1, 4 )
AND st.ticket_lock_id NOT IN ( 1, 3 ) '
Traceback (18034):
Module: /opt/otrs//bin/UnlockTickets.pl (v1.33) Line: 125
DBD::mysql::st fetchrow_array failed: fetch() without execute() at
/opt/otrs/Kernel/System/DB.pm line 622.
/
*the second*
/Charset encode 'gb2312' -=> 'utf-8' (¥«¥ë¥È¥»¥¸¥å£¥ë¸üРºÏ¤») not
supported!/
*I don't know if this errors are related and I don't know what I can do for this
If somebody can help me
Thanks
Regards,
Claude
*
*
*
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